From:<gillian.halkett@nzvanlines.co.nz> SIZE=50696  Tue 2013-09-10 15:27:37:
[126020:1] <-- 250 2.1.0 Ok  Tue 2013-09-10 15:27:37: [126020:1] --> RCPT
To:<jenna@christchurchapartments.co.nz>
Tue 2013-09-10 15:27:38: [126020:1] <-- 553 5.7.1
<222-154-247-46.adsl.xtra.co.nz[222.154.247.46]>: Client host rejected:
AUTO_[A|X]DSL We aren't accept direct connection not from dedicated SMTP
servers. Please use your internet provider SMTP Server.
Tue 2013-09-10 15:27:38: [126020:1] --> QUIT

We're rejecting mail from nzvanlines.co.nz because they're running their smtp server on a service with a|x|vdsl in the ptr record.

I think we've had this discussion on list before, and iirc we decided that we just get providers to update ptr records, but I'm a bit scared to ring L1HD and ask for a ptr change.

Is there an admin on list from Telecom who can work with your customer to fix this for as I doubt it's only us it's impacting?

D
-- 
Don Gould
31 Acheson Ave
Mairehau
Christchurch, New Zealand
Ph: + 64 3 348 7235
Mobile: + 64 21 114 0699
Ph: +61 3 9111 1821 (Melb)