Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
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