When I recently contacted TVNZ re a similar issue their OD product manager responded quickly and we had it sorted within 24 hours. Similar story with MediaWorks.

Quick google search produced:

Submit a request ��� TVNZ Help (zendesk.com)

Three on demand: three@mediaworks.co.nz (this may have changed since they���ve changed hands ��� it���s still listed on their website though)

That���s how we contacted them. Was quick and easy with both companies (and I���ve found Maxmind to be the same). It���s probably more straightforward if you own the addresses ��� so assuming you don���t, maybe you should ask whoever does to resolve it.

IMO if you're operating an ISP/RSP in New Zealand and you want your customers to access NZ based GeoIP locked services then the onus is on you to ensure the relevant providers whitelist your prefixes. Maxmind and other GeoDBs are only as accurate as the data they're fed

I've had to contact both Mediaworks & TVNZ in the past over this and found them pretty responsive it getting it sorted

Cheers
Jodi

Quoting Pete Mundy <pete@mac.geek.nz>:

It's not that there is no feasible way for an operator to determine it's an NZ prefix - it's certainly determinable via existing means and the big players already do it with these tests (such as latency) built directly into their web apps.

It's merely a side effect of Mediaworks using g a poor quality technology for their geolocation.

Just IMO, and I accept it's not even worth 2c :)

On 23/11/2020, at 11:17 AM, Brian E Carpenter <brian.e.carpenter@gmail.com> wrote:
A traceroute to an address in that /24 from Auckland ends thus:
<snip>
so it is indeed ~180 ms closer than Singapore. Just shows how dodgy geolocation by IP address is (and always will be). This is something the ISP has to sort

On 23-Nov-20 10:48, Nathan Ward wrote:

<snip>
There���s no feasible way for someone like Mediaworks to know that this is an NZ prefix, all the documentation points to Singapore.

_______________________________________________
NZNOG mailing list -- nznog@list.waikato.ac.nzTo unsubscribe send an email to nznog-leave@list.waikato.ac.nz