Re: [nznog] Xtra to --> ? slam - help?

On 29/06/2011 1:23 p.m., Glen Eustace wrote:

There really isn't a fix. To start with it depends on whether the cust knows where the service has gone to. If they don't know, then that is where the problems begin.

Thanks Glen, I posted to NZNog on the issue because I recalled following the problem you had but couldn't recall who it was with the problem, so thought it might just be quickest to pop up and ask for guidance. I called Neil's 0800 number and eventually got the person I talked to to make contact with the customers RSP to sort it out. D