Re: [nznog] Acceptable levels of packet loss

The only time we had continuous low-level packet loss was when our fiber provider configured 100M-half-duplex on their side and our end "auto-negotiated" 100M-Full-duplex. Apart from that everything looked to be working perfectly :-) On Tue, 21 Jan 2014 16:42:49 Matthew Poole wrote:

No SLA, hence the question. Subjectively I expect that a fibre circuit to a major provider will be delivering very low levels of loss, and very low levels of jitter. I just don't have enough knowledge of what's actually normal for a standard business fibre connection in central Auckland to quantify my "low levels".

As an indication, for this month I've got peak loss of 3.5-4.5% and average ~0.08% to two different DNS servers on the provider's network. Off to an Australian host it's a similar level, but at 26ms median rtt instead of a mere 1.5ms.

On 21/01/2014 15:40, Scott Pettit wrote:

...

What does your SLA say? If it doesn¹t specify a level of packet loss/you don¹t have an SLA but you¹re still spending lots of money then is it impacting on your performance?

-Scott

On 21/01/14 15:35, "Matthew Poole" wrote:

...

Obviously I'm seeing a non-zero level (averages are in the zero-point-something range, but some of the maximums are above 0), so want to know what people consider to be the point where I go from "unreasonable customer" to "customer with a justified concern"?

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