This is definitively bad practice. But Darwin will fix that. They will lose customers (such as yourself) by those practices. If you reputation as a hosting provider becomes "sign with us and we'll steal you customers", their future as a hosting provider is going to be very short. I love the excuse, "they're doing, it so it's OK". What Telecom is doing in that respect is wrong and the only reason they get away with it is that they are a dominant player, Orcon is not. The networking market in NZ has a long memory and very small tolerance for shonky business practices. jfp. ------------------------------------------------------------------------ Jean-Francois Pirus <jfp(a)clearfield.com> Senior Software Engineer Phone (+64-9) 358 2081 Clearfield Software Ltd Fax (+64-9) 358 2083 4th Floor 8-10 Whitaker Place Mob (+64-21) 640 779 P O Box 3901 Auckland, New Zealand ------------------------------------------------------------------------