My question is i guess - is this normal, what is normal, is this a general practice with ISP's as if it is maybe I could implement that process here.
Most ISP's and Hosting companies try to keep everything under the same roof. Otherwise it becomes a managing nightmare. If a client is switching to another ISP, the 1st notice you usually get is the domain shifting. So it's hard to tell if everything is moving or just part of it. So unless you discuss beforehand that's faily standard practice. jfp. ------------------------------------------------------------------------ Jean-Francois Pirus <jfp(a)clearfield.com> Clearfield Software Ltd Phone (+64-9) 358 2081 4th Floor 8-10 Whitaker Place Fax (+64-9) 358 2083 P O Box 2348 Auckland, New Zealand ------------------------------------------------------------------------