My question is i guess - is this normal, what is normal, is this a general practice with ISP's as if it is maybe I could implement that process here.
Most ISP's and Hosting companies try to keep everything under the
same roof. Otherwise it becomes a managing nightmare.
If a client is switching to another ISP, the 1st notice you usually get
is the domain shifting. So it's hard to tell if everything is moving
or just part of it.
So unless you discuss beforehand that's faily standard practice.
jfp.
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Jean-Francois Pirus