Matt Camp wrote:
Hi all,
Just curious if any other ISPs are suffering from supposed "industry wide" throughput issues on the Telecom DSL network caused by telecom "upgrading too many customers to 3.5mbit without upgrading their network"?
Those are direct quotes from the Quicksilver Internet helpdesk person I just spoke to.
This puzzles me, because in todays age of UBS, etc, I wasn't aware that such congestion could occur and affect everyone.
I am especially surprised since I have had some people on ihug and xtra dsl (in one case not far from here, probably on the same exchange) run some tests, and they get 220kB/s, whereas I am currently getting... 7.5kB/s, and it's been that way for 3 days.
It also puzzles me since a friend in Wellington on Quicksilver is getting almost exactly the same crappy performance as I'm getting in Auckland... pretty big coincidence that two exchanges so far apart are giving exactly the same performance issues at the same time?
It's been a while since I actually dealt with the internals of DSL from the ISP end, especially in the UBS-era, so I'm posting here to see if anyone has any info one way or the other.
FYI, Quicksilver have recommended that I contact Telecom to complain, or maybe write them a letter. They also refuse to update their network status page (despite admitting that virtually all their dsl users are affected, and many are complaining) because it would "be detrimental, as it's not Quicksilvers problem".
Does this actually sound real, or am I being just fobbed off by the helpdesker? Are any of you other ISPs having similar issues, and can anyone point me at any info direct from Telecom about the issue?
Well: http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=7465 http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=7334 http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=7480 http://www.publicaddress.net/default,3102.sm#post3102 http://www.publicaddress.net/default,3049.sm#post3049 I'm on the 2M/192k Xtra DSL plan, and find that it is performing as advertised still. -- Juha