With a followup that if Spark Business DNS is used, it does work fine:

$ dig a atlas.ripe.net @202.37.245.17

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> a atlas.ripe.net @202.37.245.17
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9755
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 6, ADDITIONAL: 12

;; QUESTION SECTION:
;atlas.ripe.net. IN A

;; ANSWER SECTION:
atlas.ripe.net. 21600 IN CNAME atlas-ui.ripe.net.
atlas-ui.ripe.net. 18611 IN A 193.0.6.158

;; AUTHORITY SECTION:
ripe.net. 2621 IN NS sec1.apnic.net.
ripe.net. 2621 IN NS sec3.apnic.net.
ripe.net. 2621 IN NS ns3.nic.fr.
ripe.net. 2621 IN NS tinnie.arin.net.
ripe.net. 2621 IN NS pri.authdns.ripe.net.
ripe.net. 2621 IN NS sns-pb.isc.org.

;; ADDITIONAL SECTION:
ns3.nic.fr. 170615 IN A 192.134.0.49
ns3.nic.fr. 170615 IN AAAA 2001:660:3006:1::1:1
pri.authdns.ripe.net. 3182 IN A 193.0.9.5
pri.authdns.ripe.net. 118 IN AAAA 2001:67c:e0::5
sec1.apnic.net. 1659 IN A 202.12.29.59
sec1.apnic.net. 1659 IN AAAA 2001:dc0:2001:a:4608::59
sec3.apnic.net. 41 IN A 202.12.28.140
sec3.apnic.net. 41 IN AAAA 2001:dc0:1:0:4777::140
sns-pb.isc.org. 1591 IN A 192.5.4.1
sns-pb.isc.org. 1591 IN AAAA 2001:500:2e::1
tinnie.arin.net. 37370 IN A 199.212.0.53
tinnie.arin.net. 37370 IN AAAA 2001:500:13::c7d4:35

;; Query time: 71 msec
;; SERVER: 202.37.245.17#53(202.37.245.17)
;; WHEN: Tue Jan 26 21:17:01 2016
;; MSG SIZE ��rcvd: 483



On 26 January 2016 at 11:16, Jonathan Brewer <jon.brewer@gmail.com> wrote:
Thanks Brad for bringing this up.

From a Spark business connection there's definitely a problem:


; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> a atlas.ripe.net @122.56.237.1
;; global options: +cmd
;; connection timed out; no servers could be reached


; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> a atlas.ripe.net @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18898
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:

;; ANSWER SECTION:
atlas-ui.ripe.net. 4453 IN A 193.0.6.158

;; Query time: 213 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Jan 26 21:14:15 2016
;; MSG SIZE ��rcvd: 71


-JB

On 26 January 2016 at 11:00, Brad Hooper <brad@coloau.com.au> wrote:
Morning,

Could someone from Spark please ping me off list.

Your DNS servers haven't been resolving ripe.net domains for the last 3 months. Your helpdesk is telling me that RIPE has been shutdown because they cannot ping them.

Thanks,
Brad
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