On Tue, Mar 06, 2007 at 02:39:14PM +1300, John @ netTRUST wrote:
I've just had a call from a rather cocky person at the company.
They claim it is allright and common. I disagree, with the exception that it is common among spammers*. Hence why I'm asking other NZNOG members.
Reply emails go to an auto responder which the company person says is unmonitored.
This issue was bought to my attention when I wrote an email to this company, though as we handle (I estimate) several thousand emails per day from this company, I ahve decided to investigate the matter further.
*I am in no way suggesting said company is a spammer, but we're under constant pressure from customers to increase the level of 'protection' and looking at their emails, they could quite possibly score a few bayes points.
In investigating an issue involving a large online NZ company's outbound email - I read RFC822 which I have quoted below.
I note that this company is currently making use of apparently unmonitored return addresses which generate an auto reply.
Are you saying they are sending (MFROM) Addresses which don't exist (ie cannot be bounced back to etc). Or MFROM a valid email address which no one reads (ie noreply(a)XXXXX)
Thanks Craig
It doesn't really matter what is in the message headers. What matters is the SMTP envelope sender. If the address given doesn't accept or do anything with DSNs i.e. bounce reports then the company concerned will end up wasting their own resources and others' continually sending messages to closed or obsolete accounts forever. It is up to you to decide whether you want to accept messages from robot(a)somecompany.co.nz. If their worth to you is less important than their annoyance, reject them. Regards, RH. -- Richard Haakma Please use my address as <my name>@kci.net.nz Technical support Please don't reply to SPAM, follow any links on it, or make fake bounces.