Well, maintenance windows are not faults - but seeing operator almost never tell users when things will happen...
TelstraClear sent out a notice about HFC network updates 8th/9th - and they changed it to 7th/8th because WoW update release on 9th. Goo move, notifying users, better even moving the dates. But I don't usually see messages from Telecom telling us when they are taking XT down to update firmware, or Vodafone telling us when they take down their cell sites to update...
So it can be a maintenance, but the idea is to let users know that what they are experiencing is not unique - if others are seeing then there must be an explanation around. It's then easier for people to find this explanation.
Remember this is for the benefit of glorious Internet people of New Zealand, not the operators necessarily.
Mauricio Freitas
http://www.geekzone.co.nz
http://www.geekzone.co.nz/freitasm
http://www.twitter.com/freitasm
-----Original Message-----
From: aenertia(a)aenertia.net [mailto:aenertia(a)aenertia.net] On Behalf Of Joel Wiramu Pauling
Sent: Tuesday, 7 December 2010 10:59 a.m.
To: Mauricio Freitas
Cc: Drew Broadley; Nathan Ward; nznog(a)list.waikato.ac.nz
Subject: Re: [nznog] Crowdsourcing a network status page
On 7 December 2010 10:47, Mauricio Freitas
What I mean really is that if there's a fault at 3:47am and no one is there to see it... Is there a fault? ;)
That depends - is there a scheduled maintenance window - if so then then the answer is no. IMHO this is going to be the single biggest problem with a site like this; finding out if an outage was scheduled work or not - most providers seldom make maintenance window information available outside their technical NOC groups. wrt Idea for implementation: keep away from anything flash.