Excellent. Our strongest defence appears to be incompetence.
Choice.
Sent from my iPhone
On 30/03/2011, at 10:27 AM, "Glen Eustace"
On 03/30/2011 09:46 AM, Brian Gibbons wrote:
They offered my wife a new calling plan, she agreed but knowing I was anal about broadband confirmed that this was not affected or part of the deal. My broadband at home died, it took me a while to work out why, but being an ISP certainly helped.
In my daughters case, if the Telco involved had managed to pull the service without breaking it, she would never have known the landline had moved (a 12 day outage is a bit hard not to notice), she would have been ringing Telecom to find out what had happened to the broadband.
So in both of these cases, had broadband not been involved. The customer would only know the service had moved when the new provider tried to collect payment.
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