Bigpipe removing IPv6 from existing broadband connections
Hi all,
Looks like Bigpipe has decided to withdraw IPv6 from their broadband customers...
If you have contacts at Bigpipe please get in touch with them and ask them WTF they're doing. This is absurd.
I've been recommending Bigpipe to people for ages because they offered IPv6. Forcing their customers to renumber and drop back to legacy IPv4 at this point is just idiotic, let alone not continuing to offer this service.
---------- Forwarded message ----------
From: Bigpipe Broadband
From the 12th of June 2018 the trial will be ending and you may notice a short 5-10 minute outage while we withdraw it. We’ll be making the change overnight at a time that has as little impact as possible. There’s nothing further you need to do, however as with any outage if you find you haven’t automatically connected again, simply restart your modem or router.
If you have any questions or want to chat this through, you can get in touch via https://ww.bigpipe.co.nz/contact-us Thanks again for getting involved. The Bigpipe People -- Michael
On Mon, 14 May 2018 10:15:44 +1200
Michael Fincham
If you have contacts at Bigpipe please get in touch with them and ask them WTF they're doing. This is absurd.
I e-mailed them to ask about this, here is their response.
It boggles my mind that in 2018 "just turn off IPv6 to everyone who is already using it, and provide no timeframe for when it'll be fixed" is an acceptable way to run a network.
Hey Michael,
Thanks for getting in touch,
We're removing IPv6 support as we're making some changes to our network and its topology, in order to expand our coverage and increase our overall capacity. As IPv6 was only ever available as a beta, supporting it after the upcoming network changes would not be possible within a reasonable time frame. Unfortunately, we cannot delay the upcoming changes to our network, as we need to increase our overall network capacity to ensure our customers can continue to enjoy their connections to their full potential. We don't have anything to announce at this stage regarding re-availability of IPv6, but watch this space!
Cheers,
[...]
The Bigpipe People
--
Michael Fincham
On 14/05/18 10:15, Michael Fincham wrote:
Hi all,
Looks like Bigpipe has decided to withdraw IPv6 from their broadband customers...
If you have contacts at Bigpipe please get in touch with them and ask them WTF they're doing. This is absurd.
From the GZ discussion, it seems as though Bigpipe are going to merge into the Spark network, and they are not IPv6 enabled yet (at least to the end users).
I've been recommending Bigpipe to people for ages because they offered IPv6. Forcing their customers to renumber and drop back to legacy IPv4 at this point is just idiotic, let alone not continuing to offer this service.
I recommend 2 degrees broadband. Really great service (both technically and customer service). They also allow you to host ip6.arpa records, so you can have reverse delegation on the IPv6 address block. Works with both xDSL and UFB connections. -- Simon
On 14 May 2018 at 2:35:06 PM, Simon Green (mail(a)simon.green) wrote: I recommend 2 degrees broadband. Really great service (both technically and customer service). They also allow you to host ip6.arpa records, so you can have reverse delegation on the IPv6 address block. Works with both xDSL and UFB connections. I’d second that. We have been with 2degrees, previously Snap, for some years and been very satisfied with them. Add to this discounts for being 2degrees mobile customers and Super Gold Card holders (when did that happen). It’s disappointing that so many NZ ISP’s are dragging the chain on IPv6. We participated in the Worldxchange IPv6 trial which started over 10 years ago and was then closed to new applicants. Top level exhaustion of IPv4 addresses happened over seven years ago and IPv6 technology has been fully operational in pretty much every piece of modern CPE equipment for years. For me IPv6 is a must have and in my view any serious participant in the industry should be well advanced with deployment by now. Removing support is tragic and reprehensible. -- Robert Gray
On Wed, May 16, 2018 at 9:26 AM, Robert Gray
For me IPv6 is a must have and in my view any serious participant in the
industry should be well advanced with deployment by now. Removing support is tragic and reprehensible.
Fully agree with this statement. It has been an important aspect in my choice of provider for some time now. +1 for 2DB as an alternative v6-capable RSP. Also consider these guys (low profile but excellent service! I have no affiliation): www.mynxnet.com. And we've been seeing some new VF connections coming with it on by default now too (for those who prefer to buy from the bigger players). Pete Mundy
participants (4)
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Michael Fincham
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Pete Mundy
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Robert Gray
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Simon Green