I don't buy this line of reasoning any more. Don't open attachments from people you don't know. Don't open attachments from people you do know. Don't open attachments that have innocent looking icons like a text file. Don't preview emails that have attachments. Now we're in an arms race where trying to send any email attachments around the internet is a sure fire way of getting someone to blackhole your entire email for "malicious content"[1]. Even experienced users running around with all the latest antivirus and ad zappers and everything can *still* occasionally get infected with spyware.[2] How do you expect users to keep up?

I agree with this comment. If user education worked, ISP's wouldn't be hit with high call volumes when the big viruses hits. ISP's wouldn't need to have big virus/spam servers in front of their mail farms. Too many stupid users, and when those stupid users become educated, there are new stupid users who take their place. It's a never ending cycle. Every time a user rings the helpdesk, it hits the ISP's bottom line, hence why a lot of ISP's are in favour of blocking phising/virus ports etc. But I don't understand why carriers block stuff. Simon Allard ihug Limited P +64 9 962 9827 M +64 21 456 412 E simon.allard(a)staff.ihug.co.nz

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