Indeed, I've now heard from around 8 or 9 Quicksilver users from all over the country, all of whom are getting SERIOUSLY bad speeds anywhere near peak times. I'm talking getting down around 200-300kbit on average, sometimes down as low as 60kbit. But it's not just the throughput... latency is floating from 70ms up to around 4400ms... floating WILDLY... enough that it makes SSHing over the dsl connection very difficult. But mainly my point was that Quicksilver are trying to tell their users that it's and industry-wide problem affecting all ISPs, and there is nothing that Quicksilver can do to fix it (apart from sending endless screenshots of their bandwidth tester, which they are apparently forwarding to telecom). The fact that people can get good speeds using an xtra username, and crap using a qsi one on the same line indicates that this is NOT the per-exchange congestion problem seen in some areas (Mt Eden, for example) At this point in time I'd just like someone to admit that perhaps they don't have enough bandwidth, and just give us a realistic eta on when that can be resolved. Trying to pass the blame just pisses more people off.

...

Remember.. your speed is NOT guaranteed, but if you are buying a 3.5M connection

and can NEVER get 3.5M....

I think you guys are missing the point in his email.

[snip] whereas I am currently getting...7.5kB/s, and it's been that way for 3 days. [/snip]

That sounds like a serious problem rather than a "I never get 3.5M" problem.

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