Hi Guys Thanks for the info, I passed it onto the MSN people offshore. Do you have any more information about how this error appears - are your customers clicking something in their browser, or linking off another website or something? I can't seem to get the error here on my PC (but I'm running IE6) Thanks Nathan Microsoft NZ -----Original Message----- From: Simon Byrnand [mailto:simon(a)igrin.co.nz] Sent: Monday, 10 March 2003 4:53 p.m. To: Craig Whitmore At 16:48 10/03/03 +1300, Craig Whitmore wrote:
Just a heads up....
Over the last couple days we have had a large number of calls saying when people are searching for stuff on the net they are seeing a message saying
"Sorry, the system is not working properly."
It took us a short while while to figure it out, but its coming from Microsoft when you do a search from the search button in MSIE. search.msn.co.nz is giving that error.
search.msn.co.nz = search.msn.ca (For some reason). I've emailed a few people at Microsoft, but if anyone is listening from Microsoft.
I first noticed it on Friday morning, so its been broken for a while now. (I assumed it was one of those things that would be fixed in a few minutes and didn't check it again until now....) Not a particularly informative error message either... Regards, Simon Byrnand iGRIN Internet _______________________________________________ Nznog mailing list Nznog(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog
Nathan Mercer
Hi Guys
Thanks for the info, I passed it onto the MSN people offshore. Do you have any more information about how this error appears - are your customers clicking something in their browser, or linking off another website or something?
I can't seem to get the error here on my PC (but I'm running IE6)
$ dig search.msn.co.nz. a ; <<>> DiG 9.2.1 <<>> search.msn.co.nz. a ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9484 ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;search.msn.co.nz. IN A ;; ANSWER SECTION: search.msn.co.nz. 3600 IN CNAME search.msn.ca. search.msn.ca. 3600 IN A 207.68.185.57 search.msn.ca. 3600 IN A 207.68.176.254 ;; AUTHORITY SECTION: msn.ca. 78333 IN NS dns4.cp.msft.net. msn.ca. 78333 IN NS dns5.cp.msft.net. ;; ADDITIONAL SECTION: dns4.cp.msft.net. 3599 IN A 207.46.138.11 dns5.cp.msft.net. 3599 IN A 207.46.138.12 ;; Query time: 1173 msec ;; SERVER: 192.168.1.15#53(192.168.1.15) ;; WHEN: Mon Mar 10 23:08:57 2003 ;; MSG SIZE rcvd: 174 -- Juha "You say 'erb', we say 'herb', because there's a f***ing 'h' in it!" Eddie Izzard on American usage.
Nathan,
Thanks for the info, I passed it onto the MSN people offshore. Do you have any more information about how this error appears - are your customers clicking something in their browser, or linking off another website or something?
On the tool bar, between the home button and the favorites button is a search button...when you click on it a pane appears to the left of your browser window, in which you can allegedly search, it has the options 'find a web page', 'previous searches', 'find a map', and 'look up a word', then a dialog box in which you can 'find a web page containing' It is then proudly 'Brought to you by MSN'...when you hit search you get the wonderfully useful 'Sorry, the system is not working properly.' error...
I can't seem to get the error here on my PC (but I'm running IE6)
Well, I'm also using IE6 and it gives just the same results... :-( Cheers Steve
participants (3)
-
Juha Saarinen -
Nathan Mercer -
Steve Winter