on 7/12/2006 2:10 PM Simon wrote:
We are having some major issues over the past week when forwarding mail to xtra. Mainly:
- delivery temporarily suspended: connect to mta.xtra.co.nz - connect to mta.xtra.co.nz[210.54.141.1]: server dropped connection without sending the initial SMTP greeting
Has anyone seen any of these issues and knows anything about them?
I've been seeing similar issues, such as 2006-12-07 14:13:36 1Gs4Fp-0000gi-Vv SMTP error from remote mail server after initial connection: host mta.xtra.co.nz [210.54.141.1]: 421 Service not available 2006-12-07 14:13:36 1Gs4Fq-0000hO-Ut mta.xtra.co.nz [210.54.141.1] Connection refused 2006-12-07 12:03:52 1Gs4YH-0002YT-Qz mx1.xtra.co.nz [210.54.141.1] Connection reset by peer 2006-12-07 12:34:26 1Gs4Ll-00049D-Hg Remote host mx1.xtra.co.nz [210.54.141.1] closed connection in response to initial connection same issues, mail isn't getting delivered until a force mail queue run is done, clients are moaning...as usual :( tom
2006-12-07 14:13:36 1Gs4Fp-0000gi-Vv SMTP error from remote mail server after initial connection: host mta.xtra.co.nz [210.54.141.1]: 421 Service not available
2006-12-07 14:13:36 1Gs4Fq-0000hO-Ut mta.xtra.co.nz [210.54.141.1] Connection refused
2006-12-07 12:03:52 1Gs4YH-0002YT-Qz mx1.xtra.co.nz [210.54.141.1] Connection reset by peer
2006-12-07 12:34:26 1Gs4Ll-00049D-Hg Remote host mx1.xtra.co.nz [210.54.141.1] closed connection in response to initial connection
This is exactly what I am seeing also. I think this is affecting so many folks now that it's about time Ted or someone else from Xtra explained what's going on. --- James Tyson "Art -- is part of...who we are. It's part of...being human, Spock." http://helicopter.geek.nz/
On Sat, 9 Dec 2006, James Tyson wrote:
2006-12-07 14:13:36 1Gs4Fp-0000gi-Vv SMTP error from remote mail server after initial connection: host mta.xtra.co.nz [210.54.141.1]: 421 Service not available
2006-12-07 14:13:36 1Gs4Fq-0000hO-Ut mta.xtra.co.nz [210.54.141.1] Connection refused
2006-12-07 12:03:52 1Gs4YH-0002YT-Qz mx1.xtra.co.nz [210.54.141.1] Connection reset by peer
2006-12-07 12:34:26 1Gs4Ll-00049D-Hg Remote host mx1.xtra.co.nz [210.54.141.1] closed connection in response to initial connection
This is exactly what I am seeing also. I think this is affecting so many folks now that it's about time Ted or someone else from Xtra explained what's going on.
Since 0630 this morning my MTA has logged 142 failed connection attempts similar to this: Dec 9 12:44:00 maverick qmail: 1165621440.510720 delivery 6790: deferral: Connected_to_210.54.141.1_but_connection_died._(#4.4.2)/ In comparison, I have logged 18 successful deliveries. By my calculations that means that Xtra are deferring more than 85% of inbound mail connections. However, to their credit, their "MOTD" such as it is @ http://xtra.co.nz/help was updated very shortly after James's post - so at least theyre acknowledging the issue. That said, walking back through my logs over the last week, that error has been popping up very often.... I walked back through my mail logs and the first occurrance was around 0210hrs on November 27th. Two weeks?
By my calculations that means that Xtra are deferring more than 85% of inbound mail connections.
However, to their credit, their "MOTD" such as it is @ http://xtra.co.nz/help was updated very shortly after James's post - so at least theyre acknowledging the issue. That said, walking back through my logs over the last week, that error has been popping up very often....
I walked back through my mail logs and the first occurrance was around 0210hrs on November 27th.
Two weeks?
Why is it when it was happening to IHUG the Media / general public were over them like a rash, but when its telecom people seem to take it. I just wonder if its because people are so used to being shafted by Telecom they cant be bothered complaining because they know it will get them no where. Arr.. god bless the Telecommunications Amendment Act that was passed.. /me returns to lurking......................
On 13-Dec-2006, at 11:35, Chris Hodgetts wrote:
Why is it when it was happening to IHUG the Media / general public were over them like a rash, but when its telecom people seem to take it.
Perhaps it's because people have acquired the habit of not using their ISPs for e-mail, and are instead using gmail/hotmail/yahoo/ whatever. I struggle to think of any of my non-technical friends or relatives that use IMAP or POP for mail with their ISP's servers, for example. Most of them seem to use Yahoo! through a browser. (Come to think of it, none of my technical friends use their ISP's mail servers either. They either run their own, or they use mine :-) In that context, an inability to exchange packets with the rest of the world is a far more serious problem than even a long-standing problem with an ISP's mail platform. Joe
Chris Hodgetts wrote:
Why is it when it was happening to IHUG the Media / general public were over them like a rash, but when its telecom people seem to take it.
I just wonder if its because people are so used to being shafted by Telecom they cant be bothered complaining because they know it will get them no where.
There may be some element of customers being resigned to a "best-effort" service, but I see that Auntie Hairoiled picked up on the story: http://subs.nzherald.co.nz/topic/story.cfm?c_id=239&objectid=10415122 -- Juha Saarinen www.geekzone.co.nz/juha | Skype: juha_saarinen blogs.pcworld.co.nz/pcworld/techsploder www.computerworld.co.nz | MSN: juha_saarinen(a)msn.com Voice: +64 9 950 3023 Subtle recursive jokes in .sigs are not funny.
participants (6)
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Chris Hodgetts -
James Tyson -
Joe Abley -
Juha Saarinen -
Mark Foster -
Tom