Official statement from Telecom.... ---------- Forwarded message ---------- From: media(a)telecom-media.co.nz Date: 20-Jun-2005 12:35 Subject: SIGNIFICANT OUTAGE ON TELECOM NETWORK To: imcdnzl(a)gmail.com SIGNIFICANT OUTAGE ON TELECOM NETWORK An outage on the Telecom network has been affecting a large number of customers since late this morning. Telecom is working to repair the outage as soon as possible. Telecom regrets the inconvenience to customers and will provide more information as soon as possible. The outage, which occurred at 10.48am today, has been caused by two separate incidents affecting different parts of the network. Internet, mobile and landline calls are affected. Technicians are currently working on repairing one of the fibre breaks which is in the Rimutaka area. Once it has been repaired the majority of services will be restored. Technicians are investigating the other fault and will repair it as soon as possible. The outage is affecting calls to Telecom's own call centres, causing overloading. Telecom is asking customers to be patient. We will provide more information as soon as possible. For more information, please contact: Sarah Berry Media Relations Executive 04 498 9481 027 470 7900 Phil Love Senior Media Relations Executive 04 498 9155 027 277 8496 Melanie Marshall 04 498 9272 027 452 6231 John Goulter Public Affairs & Government Relations Manager 04 498 9369 027 232 4303 This message was sent to you because your email address is on the Telecom media releases mailing list. To be removed from this mailing list please visit http://www.telecom-media.co.nz/lists/?id=869&e=im IMPORTANT: Security is limited with current Internet email technology. If you have doubts about the contents or source of this message, please verify that this release comes from Telecom New Zealand by checking the Telecom website at: http://www.telecom-media.co.nz/releases.asp