[nzlug] Problems connecting to Telstra Broadband service in Wellington via a DSE XH1151 Broadband Router? (fwd)

This is fairly OT, but I figure that the likelihood of someone on here being able to help him is higher than the other lists he posted to. ---------- Forwarded message ---------- Date: Fri, 23 Jul 2004 17:13:00 +1200 From: Chris Day <chris.day(a)dse.co.nz> Reply-To: nzlug(a)linux.net.nz To: adsl(a)lists.unixathome.org, broadband(a)lists.unixathome.org, nzlug(a)linux.net.nz Subject: [nzlug] Problems connecting to Telstra Broadband service in Wellington via a DSE XH1151 Broadband Router? Over the last couple of weeks we have seen an increase in customer calls regarding the use of the DSE XH1151 Broadband Router with the Telstra Wellington Broadband service. For some unknown reason some routers are suddenly dropping the connection. In almost all cases the customer indicates the router has been working fine. It seems to us the properties of the service has somehow changed and we are trying to contact Telstra to resolve the issue but have been unsuccessful in making any meaningful contact. If you work for Telstra or know of anyone in a position of authority that can help us, it would be most appreciated if you could contact ross.hamblin(a)dse.co.nz We are eager to work with Telstra and our manufacturers to resolve this issue. Kind regards, Chris Day Senior Buyer DSE(NZ)Ltd ------------------------------------------------------------------- To remove yourself from this list, email nzlug-request(a)linux.net.nz with "unsubscribe" in the body of the message.
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Matthew Poole