Glen Wilson wrote: *snip*

I enquired about your email today and was told that you had lodged a fault regarding smtp relay attempts in which the offending ip was not an Ihug ip and the issue was dropped. It was also brought to my attention that in a follow up email from you to the abuse mailbox stated the following,...

"If I don't get some sort of acknowledgement of my reports soon I will start dropping ihug IP ranges at the highest supernet I can see... "

Unfortunately you're taking my frustration and desire-to-get-SOME-sort-of-response out of context, and its a shame you did this on NZNOG. I don't make a habit of misreporting complaints, and i'm wary of the fact that as an end user (at least in the capacity I was reporting this particular abuse case in) I don't exactly have any 'clout'. So I was simply reporting a fact - that my frustration level was such that i'd rather add all of ihug to my RBL than deal with the ongoing virus payload that was (apparently) being ignored. I have sent another response offlist but I felt the need to make it clear that I am not a cry-wolf type and am familiar with the concepts of dns lookup and whois. ;-) Good luck to those at ihug with the thankless task of clearing that backlog! Mark.