Right. So that's not the same as "widespread issues" nor is it "not" on the Vodafone forum. I'll stand down. This isn't anything new - it's the issue already on the forum. Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337 -----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Neil Gardner Sent: Tuesday, 16 March 2010 2:25 p.m. To: nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Vodafone NZ Broadband Issues Um, Paul... http://forum.vodafone.co.nz/topic/4765-confirmed-issue-mobile-data/ "Some mobile customers may be experiencing issues with Data connectivity. Our engineers are working to resolve this issue at the highest priority, however at present we cannot provide an estimated time of restoration for this issue. We apologise for the inconvenience and hope to have this issue resolved as soon as possible. Many Thanks, Vodafone Operations." So I guess, "Vodafone Ops" told us this, and they told us at 1:44pm. Cheers - N On 16 March 2010 14:21, Brislen, Paul, VF-NZ wrote:

Hi there,

Erm... what?

We have no "issues with mobile broadband".

Who told you this and when?

Regards

Paul

PS - we have no "issues with mobile broadband" that I'm aware of and I would hope I would be.

Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337

-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of wynand(a)hush.ai Sent: Tuesday, 16 March 2010 1:59 p.m. To: nznog(a)list.waikato.ac.nz Subject: [nznog] Vodafone NZ Broadband Issues

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi Folks,

To save you the two calls and 30+ mins it took me to find this out, I'd like to advise that Vodafone is currently experiencing issues with Mobile Broadband. You may encounter error 619 when trying to connect to their network.

The problem is apparently widespread and is known to their helpdesk. No message is posted on the Vodafone NZ website.

Regards... -----BEGIN PGP SIGNATURE----- Charset: UTF8 Version: Hush 3.0 Note: This signature can be verified at https://www.hushtools.com/verify

wpwEAQMCAAYFAkue174ACgkQY0CwxPKxjXxKyQP/YxJok+gWbz1IjrdUEQLZWugLNnNd d7VsJv3bX256aKhmwRGIkg9DW4ASSbX2IyeHpFhV9sb4F6NEhbx20AP9UlPb2yLm/WzP ITDq7i+mvrCQMkqP9idOhZ5D3dgiEq3fWreqax1EjSNYpgld0FNfIEvXoqgYn6T2BESP v0Adixg= =T9JP -----END PGP SIGNATURE-----

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not represent those of Vodafone New Zealand Limited. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog ----------------------------------------------------------------------------------------------- Unless otherwise stated, any views or opinions expressed are solely those of the author and do not represent those of Vodafone New Zealand Limited.

Hi Paul, Assuming this is "like a DHCP" problem and the addresses are being freed up, won't the issue continue unless additional IP ranges are allocated (ie: due to the "growth"). Freeing up is the short term fix, what happens after that? This issue has tied up a lot of time for my team and I want to be sure we are providing an accurate story to customers. Cheers. Regards, Darren Moss General Manager [p] Auckland 09 887 0550 Wellington 04 887 0350 [m] 021 841 541 [e] Darren.Moss(a)webhostNZ.co.nz [w] www.webhostNZ.co.nz New Zealand Webhosting Network Limited Postal: PO Box 39573 Howick, Auckland 2045 ----- Original Message ----- From: "Brislen, Paul, VF-NZ" To: ; Sent: Tuesday, March 16, 2010 4:31 PM Subject: Re: [nznog] Vodafone NZ Broadband Issues

FYI - a statement I've just sent out.

We're having an intermittent issue with IP addresses not being released. This means some customers may not be able to connect to the internet on their first attempt. Customers should try to connect again and should be able to get on to the web.

We apologise for the inconvenience.

Our engineers are working to resolve this issue at the highest priority and will keep this post updated with any changes to the situation.

We've experienced a huge increase in demand for mobile devices in the past few weeks and we are moving quickly to meet that demand.

Cheers

Paul

Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337

-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of wynand(a)hush.ai Sent: Tuesday, 16 March 2010 1:59 p.m. To: nznog(a)list.waikato.ac.nz Subject: [nznog] Vodafone NZ Broadband Issues

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi Folks,

To save you the two calls and 30+ mins it took me to find this out, I'd like to advise that Vodafone is currently experiencing issues with Mobile Broadband. You may encounter error 619 when trying to connect to their network.

The problem is apparently widespread and is known to their helpdesk. No message is posted on the Vodafone NZ website.

Regards... -----BEGIN PGP SIGNATURE----- Charset: UTF8 Version: Hush 3.0 Note: This signature can be verified at https://www.hushtools.com/verify

wpwEAQMCAAYFAkue174ACgkQY0CwxPKxjXxKyQP/YxJok+gWbz1IjrdUEQLZWugLNnNd d7VsJv3bX256aKhmwRGIkg9DW4ASSbX2IyeHpFhV9sb4F6NEhbx20AP9UlPb2yLm/WzP ITDq7i+mvrCQMkqP9idOhZ5D3dgiEq3fWreqax1EjSNYpgld0FNfIEvXoqgYn6T2BESP v0Adixg= =T9JP -----END PGP SIGNATURE-----

_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog -----------------------------------------------------------------------------------------------

Unless otherwise stated, any views or opinions expressed are solely those of the author and do not represent those of Vodafone New Zealand Limited. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

FYI - a statement I've just sent out.

We're having an intermittent issue with IP addresses not being released. This means some customers may not be able to connect to the internet on their first attempt. Customers should try to connect again and should be able to get on to the web.

We apologise for the inconvenience.

Our engineers are working to resolve this issue at the highest

Sounds like a plan. Thanks Paul. Regards, Darren Moss General Manager [p] Auckland 09 887 0550 Wellington 04 887 0350 [m] 021 841 541 [e] Darren.Moss(a)webhostNZ.co.nz [w] www.webhostNZ.co.nz New Zealand Webhosting Network Limited Postal: PO Box 39573 Howick, Auckland 2045 ----- Original Message ----- From: "Brislen, Paul, VF-NZ" To: "Darren Moss" ; ; Sent: Tuesday, March 16, 2010 4:45 PM Subject: RE: [nznog] Vodafone NZ Broadband Issues Absolutely right - we are indeed expanding the IP ranges as you say. The short term fix is to refresh the browser and connect again. More IP addresses being added tonight - somewhat earlier than planned. Cheers Paul Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337 -----Original Message----- From: Darren Moss [mailto:Darren.Moss(a)webhostNZ.co.nz] Sent: Tuesday, 16 March 2010 4:42 p.m. To: Brislen, Paul, VF-NZ; wynand(a)hush.ai; nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Vodafone NZ Broadband Issues Hi Paul, Assuming this is "like a DHCP" problem and the addresses are being freed up, won't the issue continue unless additional IP ranges are allocated (ie: due to the "growth"). Freeing up is the short term fix, what happens after that? This issue has tied up a lot of time for my team and I want to be sure we are providing an accurate story to customers. Cheers. Regards, Darren Moss General Manager [p] Auckland 09 887 0550 Wellington 04 887 0350 [m] 021 841 541 [e] Darren.Moss(a)webhostNZ.co.nz [w] www.webhostNZ.co.nz New Zealand Webhosting Network Limited Postal: PO Box 39573 Howick, Auckland 2045 ----- Original Message ----- From: "Brislen, Paul, VF-NZ" To: ; Sent: Tuesday, March 16, 2010 4:31 PM Subject: Re: [nznog] Vodafone NZ Broadband Issues priority

and will keep this post updated with any changes to the situation.

We've experienced a huge increase in demand for mobile devices in the past few weeks and we are moving quickly to meet that demand.

Cheers

Paul

Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337

-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of wynand(a)hush.ai Sent: Tuesday, 16 March 2010 1:59 p.m. To: nznog(a)list.waikato.ac.nz Subject: [nznog] Vodafone NZ Broadband Issues

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi Folks,

To save you the two calls and 30+ mins it took me to find this out, I'd like to advise that Vodafone is currently experiencing issues with Mobile Broadband. You may encounter error 619 when trying to connect to their network.

The problem is apparently widespread and is known to their helpdesk. No message is posted on the Vodafone NZ website.

Regards... -----BEGIN PGP SIGNATURE----- Charset: UTF8 Version: Hush 3.0 Note: This signature can be verified at https://www.hushtools.com/verify

wpwEAQMCAAYFAkue174ACgkQY0CwxPKxjXxKyQP/YxJok+gWbz1IjrdUEQLZWugLNnNd d7VsJv3bX256aKhmwRGIkg9DW4ASSbX2IyeHpFhV9sb4F6NEhbx20AP9UlPb2yLm/WzP ITDq7i+mvrCQMkqP9idOhZ5D3dgiEq3fWreqax1EjSNYpgld0FNfIEvXoqgYn6T2BESP v0Adixg= =T9JP -----END PGP SIGNATURE-----

_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

------------------------------------------------------------------------ -----------------------

Unless otherwise stated, any views or opinions expressed are solely

those

of the author and do not represent those of Vodafone New Zealand Limited. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

----------------------------------------------------------------------------------------------- Have you seen our website?.... http://www.vodafone.co.nz Manage Your Account, check your Vodafone Mail and send web2TXT online: http://www.vodafone.co.nz/myvodafone CAUTION: This correspondence is confidential and intended for the named recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Thank you. Unless otherwise stated, any views or opinions expressed are solely those of the author and do not represent those of Vodafone New Zealand Limited. Vodafone New Zealand Limited 20 Viaduct Harbour Avenue, Private Bag 92161, Auckland 1030 Telephone + 64 9 355 2000 Facsimile + 64 9 355 2001

On 03/16/2010 05:48 PM, Philip D'Ath wrote:

You couldn't biff some IPv6 ones in while you're at it could you? :-)

It's be nice to have proper IPv6 transit back to my office.

I'll second that. Though at home in my case :)

-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Brislen, Paul, VF-NZ Sent: Tuesday, 16 March 2010 4:45 p.m. To: Darren Moss; wynand(a)hush.ai; nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Vodafone NZ Broadband Issues

Absolutely right - we are indeed expanding the IP ranges as you say. The short term fix is to refresh the browser and connect again. More IP addresses being added tonight - somewhat earlier than planned.

Cheers

Paul

Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337

-----Original Message----- From: Darren Moss [mailto:Darren.Moss(a)webhostNZ.co.nz] Sent: Tuesday, 16 March 2010 4:42 p.m. To: Brislen, Paul, VF-NZ; wynand(a)hush.ai; nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Vodafone NZ Broadband Issues

Hi Paul,

Assuming this is "like a DHCP" problem and the addresses are being freed up, won't the issue continue unless additional IP ranges are allocated (ie: due to the "growth").

Freeing up is the short term fix, what happens after that?

This issue has tied up a lot of time for my team and I want to be sure we are providing an accurate story to customers.

Cheers.

Regards,

Darren Moss General Manager [p] Auckland 09 887 0550 Wellington 04 887 0350 [m] 021 841 541 [e] Darren.Moss(a)webhostNZ.co.nz [w] www.webhostNZ.co.nz

New Zealand Webhosting Network Limited Postal: PO Box 39573 Howick, Auckland 2045 ----- Original Message ----- From: "Brislen, Paul, VF-NZ" To:; Sent: Tuesday, March 16, 2010 4:31 PM Subject: Re: [nznog] Vodafone NZ Broadband Issues

...

FYI - a statement I've just sent out.

We're having an intermittent issue with IP addresses not being released. This means some customers may not be able to connect to the internet on their first attempt. Customers should try to connect again and should be able to get on to the web.

We apologise for the inconvenience.

Our engineers are working to resolve this issue at the highest priority and will keep this post updated with any changes to the situation.

We've experienced a huge increase in demand for mobile devices in the past few weeks and we are moving quickly to meet that demand.

Cheers

Paul

Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337

-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of wynand(a)hush.ai Sent: Tuesday, 16 March 2010 1:59 p.m. To: nznog(a)list.waikato.ac.nz Subject: [nznog] Vodafone NZ Broadband Issues

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi Folks,

To save you the two calls and 30+ mins it took me to find this out, I'd like to advise that Vodafone is currently experiencing issues with Mobile Broadband. You may encounter error 619 when trying to connect to their network.

The problem is apparently widespread and is known to their helpdesk. No message is posted on the Vodafone NZ website.

Regards... -----BEGIN PGP SIGNATURE----- Charset: UTF8 Version: Hush 3.0 Note: This signature can be verified at https://www.hushtools.com/verify

wpwEAQMCAAYFAkue174ACgkQY0CwxPKxjXxKyQP/YxJok+gWbz1IjrdUEQLZWugLNnNd d7VsJv3bX256aKhmwRGIkg9DW4ASSbX2IyeHpFhV9sb4F6NEhbx20AP9UlPb2yLm/WzP ITDq7i+mvrCQMkqP9idOhZ5D3dgiEq3fWreqax1EjSNYpgld0FNfIEvXoqgYn6T2BESP v0Adixg= =T9JP -----END PGP SIGNATURE-----

_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

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...

Unless otherwise stated, any views or opinions expressed are solely

those

...

of the author and do not represent those of Vodafone New Zealand Limited. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

-----------------------------------------------------------------------------------------------

Unless otherwise stated, any views or opinions expressed are solely those of the author and do not represent those of Vodafone New Zealand Limited. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

-- Jodi Thomson Systems Engineer Prophecy Networks Ltd P.O.Box 420 21 Browning Street Napier DDI: +64 6 8243901 Ph: +64 6 9742200 FAX: +64 6 9742201 Mob: +64 21 937684 http://prophecy.net.nz "Right now I'm having amnesia and deja vu at the same time. I think I've forgotten this before."

On 16/03/2010, at 7:16 PM, Dean Pemberton wrote:

Jodi Thomson wrote:

...

On 03/16/2010 05:48 PM, Philip D'Ath wrote:

...

You couldn't biff some IPv6 ones in while you're at it could you? :-)

It's be nice to have proper IPv6 transit back to my office.

I'll second that. Though at home in my case :)

Heh - You both bet me too it. I was going to reply to Paul with "*cough* IPv6 *cough*"

I'm sure there are current reasons why additional v4 nets are a faster way to fix this, but I'd also like to think that the following conversation went on within Vodafone (or other carriers) as well "Phew that was close! We're almost out of v4 ranges though. Why don't we find out how hard this would be to do with IPv6 next time"

Sure the handset support is limited at the moment - but if you're able to get even some customers off onto v6 then it might free up some more v4 space.

My understanding is that most APNs in Vodafone give you an RFC1918 address, and NAT. I don't see that changing even if IPv6 is rolled out - translating between address families is painful, running dual stack is the winner here. -- Nathan Ward

Personally, I only tend to use the "internet" APN so I can get an actual public IP address. I've had several applications (mostly VPN clients) that break when I try to use the Vodafone APNs that do NAT. -----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Dean Pemberton Sent: Tuesday, 16 March 2010 8:11 p.m. To: Nathan Ward Cc: NZNOG List Subject: Re: [nznog] Vodafone NZ Broadband Issues Nathan Ward wrote:

My understanding is that most APNs in Vodafone give you an RFC1918 address, and NAT.

And my understanding is that the minute there are issues people try and avoid those APNs like the plague =) Dean _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

Mauricio Freitas wrote:

Vodafone is trying to get people to use the other APNs, because "internet" was a test APN with a limited number of IP addresses available. They have changed the www.vodafone.net.nz to give a public IP address instead of NAT. It's still restricted to outbound connections only.

They might have more luck if the mobiles weren't loaded with "Gateway" and "Internet" as default options, with "Gateway" not working with the preloaded apps on the phone, such as Google Maps.