Here is the relevant parts of the email. NB: The customer uses their xtra mailbox and POPs from it. But they have their From: set to the address below. OPTION 1: Keep using admin(a)customers-domain.co.nz. Your easiest option is send email directly through your email provider's server. You'll need their 'outgoing mail' settings for POP email to make the necessary update. Please contact them directly to find out what updates to make to you OPTION 2: Use your FREE xtra.co.nz email address. All Telecom broadband customers have a FREE xtra.co.nz email address. You can sign up or activate yours now at telecom.co.nz/email Please update your settings before 30 September. It’s really important to make these changes as soon as possible. While you can still update your settings once we’ve made our changes, after 30 September you won’t be able to send any email until you update your settings.

You need to register the "from:" address in the yahoo xtra webmail interface (you may register up to 10 I think) and then authenticate to the smtp server using your @xtra address and password. We don't advertise the fact we offer an smtp server for customers to use - I try to get them to use their email provider's address. So vodafone will need to prepare for a bunch of @paradise and @clear users who are on telecom as Telstra clear historically did not provide an external smtp service (or so their support desk would tell me) but the vodafone buyout may have changed this policy. And those who use a domain where their web developer does not know the email settings of their wholesale hosting provider and has historically just been using the ISP email server will also have problems. Ray Taylor Taylor Communications ray(a)ruralkiwi.com Ph 021-483-280 Network status 06-929-9082 -----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Dave Green Sent: Tuesday, 15 July 2014 6:32 p.m. To: nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Change to Telecom's email service

On 15/07/2014, at 17:43, Glen Eustace wrote:

Here is the relevant parts of the email. NB: The customer uses their xtra mailbox and POPs from it. But they have their From: set to the address below.

OPTION 1: Keep using admin(a)customers-domain.co.nz.

[...]

Doesn't send.xtra.co.nz require authentication while smtp.xtra.co.nz doesn't (but the connection must come from an Xtra subscriber)? Or something like that. If you get your free Xtra email addy and use that to auth to send.xtra.co.nz I wouldn't have thought it would matter what the From email address is. Sent from my iPad _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog

If port 25 is blocked, try port 587 instead. SMTP servers using sendmail support this, and I expect other mail servers will too. On 15/07/14 21:08, David Mitchell wrote:

That is correct, send requires authentication. A bit of a pain for Xerox copiers that don't support authentication correctly.

Also, Telecom block outbound port 25, unless you opt out, and can only opt out on a connection with a static IP.

-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Dave Green Sent: Tuesday, 15 July 2014 6:32 p.m. To: nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Change to Telecom's email service

...

On 15/07/2014, at 17:43, Glen Eustace wrote:

Here is the relevant parts of the email. NB: The customer uses their xtra mailbox and POPs from it. But they have their From: set to the address below.

OPTION 1: Keep using admin(a)customers-domain.co.nz. [...] Doesn't send.xtra.co.nz require authentication while smtp.xtra.co.nz doesn't (but the connection must come from an Xtra subscriber)? Or something like that.

If you get your free Xtra email addy and use that to auth to send.xtra.co.nz I wouldn't have thought it would matter what the From email address is.

Sent from my iPad _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog