So a particular customer of ours is having all email from you marked up as spam? Kind Regards, Ted Grenfell ISP Performance Manager T +64 9 359 5854 (extn 93254) F +64 9 377 0781 M +64 27 443 5455 E ted.grenfell(a)telecom.co.nz W www.telecom.co.nz Level 11, Telecom House, 8 Hereford Street, Private Bag 92028, Auckland CBD, New Zealand ________________________________ "This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002."
-----Original Message----- From: Joseph Miller [mailto:joseph(a)digiweb.net.nz] Sent: Monday, 15 May 2006 11:47 a.m. To: Ted Grenfell; nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Xtra on Spamcop now.
Ted Grenfell wrote on 15/05/06 11:35:
What IP addresses are you sending to Joseph? Sending to mta.xtra.co.nz (210.54.141.1)
Any logs you can flick through? I'll get our mail admin to dig up some SMTP delivery logs when he gets a spare second, and we've got someone who's going to send us some mail headers from a junked mail
What exactly do you mean by "Junked"? All the mail is being put in the xtra customer's Junk mail folder
-- Thanks, Joseph Miller Application Developer _________________________________________ http://www.digiweb.co.nz Webhosting, Dedicated Servers, E-commerce Phone: (64 3) 351 6713
PLEASE NOTE: The information contained in this email message and any attached files may be confidential and subject to privilege. The views expressed may not necessarily be the official view of Digiweb New Zealand Limited. All technical advice and opinions are offered on a 'no-liability' basis. If you are not the intended recipient, you are notified that any use, disclosure or copying of this email is unauthorised. If you have received this email in error, please notify us immediately by reply email and delete the original. Thank you.
This conversation could probably go to private email and if required a summary posted afterwards. I don't think everybody in the list needs to see the back and forth about one customer. Simon. Wearing moderator hat. On Mon, 15 May 2006, Ted Grenfell wrote:
So a particular customer of ours is having all email from you marked up as spam?
Kind Regards,
Ted Grenfell ISP Performance Manager
T +64 9 359 5854 (extn 93254) F +64 9 377 0781 M +64 27 443 5455 E ted.grenfell(a)telecom.co.nz W www.telecom.co.nz
Level 11, Telecom House, 8 Hereford Street, Private Bag 92028, Auckland CBD, New Zealand
________________________________
"This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002."
-----Original Message----- From: Joseph Miller [mailto:joseph(a)digiweb.net.nz] Sent: Monday, 15 May 2006 11:47 a.m. To: Ted Grenfell; nznog(a)list.waikato.ac.nz Subject: Re: [nznog] Xtra on Spamcop now.
Ted Grenfell wrote on 15/05/06 11:35:
What IP addresses are you sending to Joseph? Sending to mta.xtra.co.nz (210.54.141.1)
Any logs you can flick through? I'll get our mail admin to dig up some SMTP delivery logs when he gets a spare second, and we've got someone who's going to send us some mail headers from a junked mail
What exactly do you mean by "Junked"? All the mail is being put in the xtra customer's Junk mail folder
-- Thanks, Joseph Miller Application Developer _________________________________________ http://www.digiweb.co.nz Webhosting, Dedicated Servers, E-commerce Phone: (64 3) 351 6713
PLEASE NOTE: The information contained in this email message and any attached files may be confidential and subject to privilege. The views expressed may not necessarily be the official view of Digiweb New Zealand Limited. All technical advice and opinions are offered on a 'no-liability' basis. If you are not the intended recipient, you are notified that any use, disclosure or copying of this email is unauthorised. If you have received this email in error, please notify us immediately by reply email and delete the original. Thank you.
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog
-- Simon J. Lyall | Very Busy | Web: http://www.darkmere.gen.nz/ "To stay awake all night adds a day to your life" - Stilgar | eMT.
The issue seems to be affecting a large number of our customers, so we figured it could be a more widespread problem. Anyway, we'll deal with it off-list and let everyone know if it turns out to be anything interesting :) Simon Lyall wrote on 15/05/06 11:58:
This conversation could probably go to private email and if required a summary posted afterwards. I don't think everybody in the list needs to see the back and forth about one customer.
Simon. Wearing moderator hat.
-- Thanks, Joseph Miller Application Developer _________________________________________ http://www.digiweb.co.nz Webhosting, Dedicated Servers, E-commerce Phone: (64 3) 351 6713 PLEASE NOTE: The information contained in this email message and any attached files may be confidential and subject to privilege. The views expressed may not necessarily be the official view of Digiweb New Zealand Limited. All technical advice and opinions are offered on a 'no-liability' basis. If you are not the intended recipient, you are notified that any use, disclosure or copying of this email is unauthorised. If you have received this email in error, please notify us immediately by reply email and delete the original. Thank you.
participants (3)
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Joseph Miller -
Simon Lyall -
Ted Grenfell