Thanks for the responses. Ticket numbers are as follows. FPI-934198 PDT-333835 BVP-710368 KGL-788789 I have not over the last few days to conduct some tests while the issue is visible however these are a couple from a few days ago as well as a previous one. (Attached at end of email) Changing providers is all fine and dandy BUT if the issue is with the scalability of the infrastructure or the owner of the infrastructure then this is not likely to resolve anything I believe that in this instance Telecom is the owner of the DSL infrastructure. AFAIK we are on the normal DSL network and not on the Orcon+ network Although I partly agree that this may not be the forum to bring such a matter to light the fact is that it is not a residential service it is a business service I pay for and use it as a management port to the rest of the network. Criggie: I am starting to get the feeling that DSL is really not a scalable solution. May just have to crawl back in my hole and stick with my wireless world. Tracing route to ***.***.***.177 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.1.254 2 1 ms 1 ms 1 ms 192.168.90.253 3 125 ms 50 ms 48 ms lo1.erx2.nct.orcon.net.nz [60.234.8.18] 4 47 ms 49 ms 79 ms 121.98.9.21 5 48 ms 49 ms 50 ms xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13] 6 49 ms 49 ms 49 ms ge-0-3-0-0.cre1.sky.orcon.net.nz [121.98.9.10] 7 49 ms 50 ms 48 ms gigabit.fx1.ape.net.nz [192.203.154.115] 8 47 ms 49 ms 51 ms ***.***.***.177 Tracing route to ***.***.***.190 over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.254 2 <1 ms 1 ms <1 ms 192.168.90.253 3 47 ms 49 ms 50 ms lo1.erx2.nct.orcon.net.nz [60.234.8.18] 4 49 ms 50 ms 48 ms 121.98.9.21 5 49 ms 48 ms 52 ms xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13] 6 49 ms 49 ms 49 ms ge-0-3-0-0.cre1.sky.orcon.net.nz [121.98.9.10] 7 143 ms 641 ms 600 ms gigabit.fx1.ape.net.nz [192.203.154.115] 8 53 ms 50 ms 49 ms bushwireless.fx.net.nz [131.203.253.78] 9 60 ms 54 ms 59 ms ***.***.***.190 Tracing route to ns1.orcon.net.nz [210.55.12.1]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.254 2 1 ms <1 ms 1 ms 192.168.90.253 3 62 ms * * lo1.erx2.nct.orcon.net.nz [60.234.8.18] 4 62 ms 60 ms * 121.98.9.21 5 * * * Request timed out. 6 62 ms 60 ms * ns1.orcon.net.nz [210.55.12.1] 7 62 ms 60 ms 59 ms ns1.orcon.net.nz [210.55.12.1] Pinging 210.55.12.1 with 32 bytes of data: Request timed out. Request timed out. Reply from 210.55.12.1: bytes=32 time=61ms TTL=59 Reply from 210.55.12.1: bytes=32 time=60ms TTL=59 Ping statistics for 210.55.12.1: Packets: Sent = 4, Received = 2, Lost = 2 (50% loss), Approximate round trip times in milli-seconds: Minimum = 60ms, Maximum = 61ms, Average = 60ms