Hi, This morning a client called up to advise all their PC's stopped being able to send via my smtp server which they had been able to do an hr before. I suggested they reboot their router (M1122) which they did, however smtp still doesn't work. I had the client connect using smtp.xtra and they had no issues, further tests indicated they could ping the smtp, connect to port 80 on it but not port 25, not even mail.orcon.net.nz, this happens on all 14 hosts. The user has no firewall settings on the router, no local firewall and is using nod32. Just wondering if anyone is aware of xtra blocking port 25 ? Cheers Barry
On 19/09/2006, at 11:44 AM, Barry Murphy wrote:
Just wondering if anyone is aware of xtra blocking port 25 ?
Taking a leave out of the Steve book: Do you actually read this list? Check the archives for keywords "xtra block port 25" and "OMG death to the internet!" :) Cheers, Jonny.
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Just wondering if anyone is aware of xtra blocking port 25 ?
Well, there's always the NZNOG list archive ... http://list.waikato.ac.nz/pipermail/nznog/2006-April/011325.html - Donald Neal Donald Neal |"How does one steal a man's Support Engineer |trousers on a crowded train?" NGN Operations |- Simon Templar Integration & Services Division +----------------------------------- Alcatel NZ Ltd - Telecom's network operations manager
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You can actually get the customer to ring Xtra, and ask them if they can unblock them... They will ask them al ot of questions, and advise them that using xtras smtp server is the best way to do it, but... eventually they will unblock... That is... if the customer has a good relationship with Xtra / Telecom (spend $$$) :D Antonio Broughton Barry Murphy wrote:
Or you could use the web-based form... http://xtra.co.nz/help/0,,13904,00.html James Butler -----Original Message----- From: Antonio Broughton [mailto:anacarda(a)flerwin.net] Sent: Tuesday, 19 September 2006 12:02 To: nznog(a)list.waikato.ac.nz Subject: Re: [nznog] smtp via xtra seems blocked You can actually get the customer to ring Xtra, and ask them if they can unblock them... They will ask them al ot of questions, and advise them that using xtras smtp server is the best way to do it, but... eventually they will unblock... That is... if the customer has a good relationship with Xtra / Telecom (spend $$$) :D Antonio Broughton Barry Murphy wrote:
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-----BEGIN PGP SIGNED MESSAGE----- Hash: RIPEMD160 Or, if you control both ends of the SMTP connection, you could use the SMTP standard port for message submission (587) and it will Just Work(tm) -- that is, until Xtra block that port too. Jasper Antonio Broughton wrote:
- -- Jasper Bryant-Greene Director Album Limited jasper(a)album.co.nz +64 21 708 334 / 0800 425 286 http://www.album.co.nz/ -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5-ecc0.1.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFFDzJaFfAeHhDzT4gRA8tJAJwLUQyV/ms8AjAuBOI8EFOj+zaSQACg28jl iMTj5OQF5VX+JVRm6lW/Ai8= =uY/S -----END PGP SIGNATURE-----
You only need to spend enough money with Xtra to have a DSL account. http://www.xtra.co.nz/port25 Follow the instructions in the bit on 'opting out'. This is a bit easier than talking to Xtra on the phone, or getting the client to do so, as long as you can get hold of their account name/password :)
participants (7)
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Antonio Broughton -
Barry Murphy -
Daniel Lawson -
Donald Neal -
James William Butler -
Jasper Bryant-Greene -
Jonny Martin