I ran the Hitwise system at CLEARNet for several years. The system seemed to work quite well. The initial work over the logs is done on your site by a program that Hitwise provide. The output of the program is a text file that you can inspect. The format is quite simple and there are no userid's in the file just site info. So there is no privacy concerns that I can see as its not possible to identify a particular users surfing pattern. The marketing bodies seemed to be happy with the reports that they got for free. We only stopped using the system because marketing decided they preferred another crowd. However after turning off hitwise they found out the the new crowd wanted to charge us an arm and a leg for the info Hitwise had given us for free so that deal fell through and now nobody uses the CLEAR Net logs anymore........... If would have been a good idea to find that out before tuning Hitwise off d'oh........ Regards Bob At 23:49 10/04/2002 +1200, Steve Phillips wrote:
Hi,
This word is starting to circulate about our office and I was wondering if anyone else had any experience with this crowd, at first look it seems like some dogey marketing rubbish that I should not let anywhere near our network here, but because they promise you money and apparently take "nothing confidential" management are viewing it through eyes painted with pretty wee dollar signs..
http://www.hitwise.com/ is their website..
comments/suggestions ?
(note, allowing anyone access to our proxy logs without a search warrant grates at me already and will be one argument against this that I will be raising as an issue..)
-- Steve.
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Bob Baal