Hi, Is anyone having trouble resolving domains hosted on {alien,terminator}.xtra.co.nz? Xtra's DNS servers seem to have disappeared (at least from the locations I've tried from). Kind regards, Nick Larsen Network Technician DDI +64.4.471.4447 Freephone 0800 ZEROONE Ph +64.4.499.0018 Fax +64.4.499.0019 Address Level 4, United Building. 107 Customhouse Quay, Wellington, New Zealand
Yep... a number of domains hosted on those two boxes are offline for me too. Was just about to join their hold queue... On Sat, 24 Jan 2009, Nick Larsen (ZeroOne Operations) wrote:
Hi,
Is anyone having trouble resolving domains hosted on {alien,terminator}.xtra.co.nz? Xtra's DNS servers seem to have disappeared (at least from the locations I've tried from).
Kind regards,
Nick Larsen Network Technician
DDI +64.4.471.4447
Freephone 0800 ZEROONE Ph +64.4.499.0018 Fax +64.4.499.0019 Address Level 4, United Building. 107 Customhouse Quay, Wellington, New Zealand
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog
On Sat, 24 Jan 2009, Chris Hodgetts wrote:
Yep... a number of domains hosted on those two boxes are offline for me too. Was just about to join their hold queue...
Don't you mean the Telecom Merry-go-round.....
Funny you should mention that... I'm now seeing some zones getting redirected from alien/terminator back to the root, creating a dns lookup loop that ends with SERVFAIL... To use an example cited earlier: ; <<>> DiG 9.3.4-P1.1 <<>> www.lifepharmacy.co.nz A +trace ;; global options: printcmd . 409449 IN NS E.ROOT-SERVERS.NET. . 409449 IN NS F.ROOT-SERVERS.NET. . 409449 IN NS G.ROOT-SERVERS.NET. . 409449 IN NS H.ROOT-SERVERS.NET. . 409449 IN NS I.ROOT-SERVERS.NET. . 409449 IN NS J.ROOT-SERVERS.NET. . 409449 IN NS K.ROOT-SERVERS.NET. . 409449 IN NS L.ROOT-SERVERS.NET. . 409449 IN NS M.ROOT-SERVERS.NET. . 409449 IN NS A.ROOT-SERVERS.NET. . 409449 IN NS B.ROOT-SERVERS.NET. . 409449 IN NS C.ROOT-SERVERS.NET. . 409449 IN NS D.ROOT-SERVERS.NET. ;; Received 440 bytes from 127.0.0.1#53(127.0.0.1) in 2 ms nz. 172800 IN NS NS3.DNS.NET.nz. nz. 172800 IN NS NS2.DNS.NET.nz. nz. 172800 IN NS NS5.DNS.NET.nz. nz. 172800 IN NS NS6.DNS.NET.nz. nz. 172800 IN NS NS4.DNS.NET.nz. nz. 172800 IN NS NS7.DNS.NET.nz. nz. 172800 IN NS NS1.DNS.NET.nz. ;; Received 370 bytes from 192.203.230.10#53(E.ROOT-SERVERS.NET) in 164 ms lifepharmacy.co.nz. 86400 IN NS terminator.xtra.co.nz. lifepharmacy.co.nz. 86400 IN NS alien.xtra.co.nz. ;; Received 122 bytes from 203.97.8.250#53(NS3.DNS.NET.nz) in 27 ms co.nz. 75347 IN NS ns4.dns.net.nz. co.nz. 75347 IN NS ns5.dns.net.nz. co.nz. 75347 IN NS ns6.dns.net.nz. co.nz. 75347 IN NS ns7.dns.net.nz. co.nz. 75347 IN NS ns1.dns.net.nz. co.nz. 75347 IN NS ns2.dns.net.nz. co.nz. 75347 IN NS ns3.dns.net.nz. ;; Received 370 bytes from 202.27.184.5#53(terminator.xtra.co.nz) in 36 ms lifepharmacy.co.nz. 86400 IN NS terminator.xtra.co.nz. lifepharmacy.co.nz. 86400 IN NS alien.xtra.co.nz. ;; Received 122 bytes from 202.46.189.130#53(ns4.dns.net.nz) in 11 ms co.nz. 44437 IN NS ns7.dns.net.nz. co.nz. 44437 IN NS ns1.dns.net.nz. co.nz. 44437 IN NS ns2.dns.net.nz. co.nz. 44437 IN NS ns3.dns.net.nz. co.nz. 44437 IN NS ns4.dns.net.nz. co.nz. 44437 IN NS ns5.dns.net.nz. co.nz. 44437 IN NS ns6.dns.net.nz. ;; Received 370 bytes from 202.27.184.5#53(terminator.xtra.co.nz) in 38 ms :dig: too many lookups Interestingly www.xtra.co.nz resolves OK now. Xtra/Telecom's website lists the following: Broadband * Issue: * Date: * Internet Issue * 24 January 2009 Telecom is aware of some issues affecting some of our online services including browsing certain websites and email access for some customers. Customers having email problems should try to access their emails by using Webmail, available at mail.yahoo.co.nz Technicians are working to resolve this as quickly as possible. Mark.
Customers having email problems should try to access their emails by using Webmail, available at mail.yahoo.co.nz
One has to wonder how National Bank and others will react to Telecom breaking their online service.
Technicians are working to resolve this as quickly as possible.
Yeah right! regards Peter Mott Swizzle | Wholesale Hosted Servers +64 21 279 4995 -/-
On 24/01/2009, at 2:30 PM, Patrick Jordan-Smith wrote:
On 24/01/2009, at 1:21 PM, Peter Mott wrote:
Technicians are working to resolve this as quickly as possible.
Yeah right!
What does this even mean? Do you believe that the technicians will be sitting round and doing nothing?
Well I have no doubt it took a while for the person who knew what to do to actually start work on it, but that's not what I had in mind. Having only two authoritative servers for so many business critical domains, both of them administered by the same team inside the same network environment is asking for trouble. And that's without getting into details like having recursion enabled on them which is also a bad idea. The problem that needs resolving is not the particular cause of the outage, but everything that contributes to the risk of failure being there in the first place. I can see the billboard for the popular beer now ... (are we still on topic?) "Xtra understands the Internet" Yeah right! regards Peter Mott Swizzle | Wholesale Hosted Servers +64 21 279 4995 -/-
On 24/01/2009, at 3:07 PM, Peter Mott wrote:
The problem that needs resolving is not the particular cause of the outage, but everything that contributes to the risk of failure being there in the first place.
Perhaps you can offer your professional services to them then. The best practices for DNS are well established and Telecom have some very smart people, but how they choose to run their own network is their business, and only someone inside the company can change that. If they start losing customers I'm sure they will review their arrangements and let us hope they come knocking on your door!
I can see the billboard for the popular beer now ... (are we still on topic?)
Nope, waaaay off topic.
participants (6)
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Chris Hodgetts -
Mark Foster -
Mike Cooper -
Nick Larsen (ZeroOne Operations) -
Patrick Jordan-Smith -
Peter Mott