How fair practice is this; is it spam?
ok.... how fair is this... I purchase telehousing from orcon and register domains through them. They have spammed one of my customers offering to host their website free of charge in return for advertising space on their website. After hearing this I emailed my account manager at orcon and this was his response. "As Im sure you are aware, Orcon also runs hosting, and as such, from a marketing perspective we have to treat other web hosting companies as competition, even if they are buying wholesale services from us. All other ISP's do the same - Telecom actively market to our customers for all ISP services even though we purchase a massive amount of wholesale services off them. " Is this spam/fair practice? Seeing as they could obtain a list of these domains in their database (as they're the registrar for this domain) Kindest Regards Barry Murphy
This is definitively bad practice. But Darwin will fix that. They
will lose customers (such as yourself) by those practices.
If you reputation as a hosting provider becomes "sign with us and
we'll steal you customers", their future as a hosting provider is
going to be very short.
I love the excuse, "they're doing, it so it's OK".
What Telecom is doing in that respect is wrong and the only reason
they get away with it is that they are a dominant player, Orcon is not.
The networking market in NZ has a long memory and very small
tolerance for shonky business practices.
jfp.
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Jean-Francois Pirus
On Fri, Mar 04, 2005 at 02:23:13PM +1300, Barry Murphy wrote:
Is this spam/fair practice? Seeing as they could obtain a list of these domains in their database (as they're the registrar for this domain)
If it's unsolicited and commercial, it's spam. Are they hitting all of your customers where they are registrar, or just some randoms that have perhaps had previous direct dealings with Orcon? They've given a pretty cold response, especially considering you resell their services. And, to compare their marketing practices with Telecom... Cheers, James.
participants (3)
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Barry Murphy -
James Clark -
jfp