At 21:16 10/03/03 +1100, Nathan Mercer wrote:
-----Original Message----- From: Juha Saarinen [mailto:juha(a)saarinen.org] Sent: Monday, 10 March 2003 11:10 p.m. To: Nathan Mercer; Simon Byrnand; Craig Whitmore
Nathan Mercer
wrote: Hi Guys
Thanks for the info, I passed it onto the MSN people offshore. Do you have any more information about how this error appears - are your customers clicking something in their browser, or linking off another website or something?
I can't seem to get the error here on my PC (but I'm running IE6)
$ dig search.msn.co.nz. a ;; ANSWER SECTION: search.msn.co.nz. 3600 IN CNAME search.msn.ca. search.msn.ca. 3600 IN A 207.68.185.57 search.msn.ca. 3600 IN A 207.68.176.254
Yeah, no idea why its in aliased to .ca The MSN admin guy who replied to me was from China, so go figure. It sounds like search.msn.co.nz isn't being used by MSN any longer, and they can't figure out why users are ending up there.
They can't figure it out ? The "Search" button in the latest version of Internet Explorer (and probably older versions too) takes you there when you use "Find a Web Page". It also happens if you try to search from the address bar. (EG enter something that isn't a URL) Maybe their webdesigners should keep in touch with the IE development team ? :p Perhaps the Microsoft people that are trying to test the problem aren't in an area that gets redirected to "search.msn.co.nz". I'm not sure what method it uses to determine if you're in NZ, perhaps not everyone in NZ is considered to be "in NZ" by IE, and thus doesn't get directed to the NZ version of that page... (But browsing directly to the URL as Craig first indicated should be visible anywhere I would have thought...) Regards, Simon
It's quite easy to fix with a Registry patch... -- Juha
Not sure what the issue is exactly, but almost 100% sure the issue is with the search assistant website located at: http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm Latest patches does not fix this. Feel free to forward this onto nznog or whoever etc. Cheers, M -----Original Message----- From: Juha Saarinen [mailto:juha(a)saarinen.org] Sent: Tuesday, 11 March 2003 10:02 a.m. To: Nathan Mercer; Simon Byrnand Subject: Re: [nznog] search.msn.co.nz It's quite easy to fix with a Registry patch... -- Juha _______________________________________________ Nznog mailing list Nznog(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog
Another fine example of a microsoft product.... saving contacts in outlook =) Cheers, M -----Original Message----- From: Mark Piper [mailto:markp(a)nec.co.nz] Sent: Tuesday, 11 March 2003 10:11 a.m. To: 'Nathan Mercer' Subject: RE: [nznog] search.msn.co.nz Not sure what the issue is exactly, but almost 100% sure the issue is with the search assistant website located at: http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm Latest patches does not fix this. Feel free to forward this onto nznog or whoever etc. Cheers, M -----Original Message----- From: Juha Saarinen [mailto:juha(a)saarinen.org] Sent: Tuesday, 11 March 2003 10:02 a.m. To: Nathan Mercer; Simon Byrnand Subject: Re: [nznog] search.msn.co.nz It's quite easy to fix with a Registry patch... -- Juha _______________________________________________ Nznog mailing list Nznog(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog _______________________________________________ Nznog mailing list Nznog(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog
It's quite easy to fix with a Registry patch...
-- Juha
The method Microsoft uses to know which search engine to go to from the IE6 Search button is the "Region" you set in the Control Panels For Example (XP) Start.. Settings.. Control Panels.. Regional and Language Options I have it at the moment to "English (New Zealand)" and it goes to search.msn.co.nz If I change it to "English (Australia)" it goes to search.ninemsn.com.au If I change it to "English (United States)" it goes to search.msn.com If I change it to "English (Canada)" it goes to ca.search.msn.com I guess these are all hardcodes into IE6 Thanks Craig Whitmore Orcon Internet http://www.orcon.net.nz
At 10:17 11/03/03 +1300, Craig Whitmore wrote:
It's quite easy to fix with a Registry patch...
-- Juha
The method Microsoft uses to know which search engine to go to from the IE6 Search button is the "Region" you set in the Control Panels
For Example (XP)
Start.. Settings.. Control Panels.. Regional and Language Options
I have it at the moment to "English (New Zealand)" and it goes to search.msn.co.nz If I change it to "English (Australia)" it goes to search.ninemsn.com.au If I change it to "English (United States)" it goes to search.msn.com If I change it to "English (Canada)" it goes to ca.search.msn.com
I guess these are all hardcodes into IE6
Ah.... I thought it might be related to that. Most people don't bother to set the Region to New Zealand, and they wouldn't be seeing a problem, they'd be going to search.msn.com. Still doesn't answer the question why after 5 days, search.msn.co.nz is still down though.... Maybe nobody at Microsoft NZ sets their Windows Region and Language setting to New Zealand either :) Regards, Simon
On Tue, 11 Mar 2003, Craig Whitmore wrote:
The method Microsoft uses to know which search engine to go to from the IE6 Search button is the "Region" you set in the Control Panels
For Example (XP)
Start.. Settings.. Control Panels.. Regional and Language Options
I have it at the moment to "English (New Zealand)" and it goes to search.msn.co.nz If I change it to "English (Australia)" it goes to search.ninemsn.com.au If I change it to "English (United States)" it goes to search.msn.com If I change it to "English (Canada)" it goes to ca.search.msn.com
I guess these are all hardcodes into IE6
Try: http://home.microsoft.com/search/search.asp on my WinXP Pro machine, it redirects to: http://search.xtramsn.co.nz/default.asp?FORM=salghm The browser probably gives out "lang= eng-nz" or something which the server uses to shunt you to the appropriate country. -- Juha Saarinen
At 10:01 11/03/03 +1300, Juha Saarinen wrote:
It's quite easy to fix with a Registry patch...
-- Juha
Uh, Just try to explain to joe public internet user why they must suddenly apply a patch to restore the functionality of their search button, which has - for no apparent reason - stopped working and started giving cryptic error messages. Can you say unnecessary techsupport headaches ? No, its a Microsoft error, they disabled a website (or it broke) which is needed for part of the Search functionality of their browser...expecting end users to fix it is a bit rich :) The kind of end user that is going to be able to fix the problem themselves is most likely smart enough to use better alternatives like google anyway :) Regards, Simon
Humm... my email address appears to have been edited again :-) On Tue, 11 Mar 2003, Simon Byrnand wrote:
Uh,
Just try to explain to joe public internet user why they must suddenly apply a patch to restore the functionality of their search button, which has - for no apparent reason - stopped working and started giving cryptic error messages. Can you say unnecessary techsupport headaches ?
No, its a Microsoft error, they disabled a website (or it broke) which is needed for part of the Search functionality of their browser...expecting end users to fix it is a bit rich :)
The kind of end user that is going to be able to fix the problem themselves is most likely smart enough to use better alternatives like google anyway :)
I don't disagree with you there -- I just thought it might be useful to provide your customers with an easy fix rather than wait for one from Microsoft that may or may not appear. The details are in the IEAK otherwise. -- Juha Saarinen
participants (4)
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Craig Whitmore
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Juha Saarinen
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Mark Piper
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Simon Byrnand