WXC / VNGS Down - Anyone out there????!
Hey, Anyone out there from WXC / VNGS? All my SIP trunks have been up and down over the last hour.... Their website is down... No one is answering the NOC phone, (when it rings... now it seems to be going straight to 404 / disconnected). No one is answering the NOC email address, their main 0800123456 seems up and down as well, and waiting in the support queue just ends up in a disconnect. -- Kind Regards Liam Farr Maxum Data +64-9-950-5302
For those that haven’t seen it as yet, got it off geek zone but thought I would post it here anyhow to close off the thread
An update for Vodafone (previously WorldxChange Communication) customers:
(4:45pm)
Earlier today, an electricity outage at one of the Auckland operations centres resulted in a loss of broadband and/or landline services for a group of consumer and business customers. Our team has been working hard to restore services. Throughout the afternoon and early evening, customers will be progressively brought back on line. We expect all customers to be returned to normal service this evening. We sincerely apologise for any inconvenience caused.
For further information, customers can contact us by any of the following channels:
Customer Care - 777 or 0800 800 021
Customer Care (Enterprise and Business Customers) - 888 or 0800 400 888
Vodafone Community - http://community.vodafone.co.nz
Facebook - facebook.com/vodafoneNZ/http://facebook.com/vodafoneNZ/
Twitter -twitter.com/vodafoneNZhttp://twitter.com/vodafoneNZ
Many Thanks,
Vodafone Operations
--
Kind regards,
Barry Murphy / Chief Operating Officer
+64 27 490 9712 / barry(a)vibecommunications.co.nzmailto:barry(a)vibecommunications.co.nz
[3sparks llc]http://www.vibecommunications.co.nz/ [Vibe Communications] https://www.facebook.com/VibeCom [Vibe Communications] https://twitter.com/vibecomnz [Vibe Communications] https://www.linkedin.com/company/1941512
Office: +64 9 222 0000 / Fax: 0800 842 326
Level 2, 155 K Road, Auckland, New Zealand
Web: www.vibecommunications.co.nzhttp://www.vibecommunications.co.nz/ / Peering: AS45177http://www.peeringdb.com/view.php?asn=45177
This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002.
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participants (2)
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Barry Murphy -
Liam Farr