I have been asked by ISOCNZ Council to draft up terms of reference for the independent review of DOMAINZ's new DRS or Domain Registration System. As this list would comprise a large proportion of the major agents and users I am seeking feedback on the draft terms before I send them formally to Council next week. Feedback is welcome to the list or direct to me. DRAFT TERM OF REFERENCE OF INDEPENDENT REVIEW The review is to be comprehensive and focus not just on the technical issue of the implementation of the DRS but the entire project from conception to the present day. The reviewer should include sections on, but not feel limited to: - system design - system implementation - risk management - governance - documentation - communications - technical issues - and most importantly recommendations Specific aspects that should be covered (but not limited to) are - final cost vs budgeted cost and reasons for any variations - details of responsibilities between ISOCNZ, DOMAINZ Board, DOMAINZ staff and any contractors including who approved and who recommended key details - A full listing of reported user problems with the new system, the reasons for them, have they been remedied and whether they were foreseeable. The lack of notification of zone changes to especially be covered - Details of consultation and feedback over the entirety of the project and how, if at all, this was fed into the final system. - A clear summary of what the perceived benefits of the new system were to various stakeholders (ISOCNZ, ISPs, Agents and users) and what input the stakeholders had into the fundamental concepts behind the design - What documentation was prepared for users of the systems, including ISPs and Agents, and the adequacy of such documentation The reviewer should at a minimum consult with (including traveling to interview if necessary) the following people and groups - DOMAINZ Board, DOMAINZ staff, ISOCNZ Councillors and Technical Committee, Contractors working on the project, major NZ based ISPs and Agents. Submissions from any interested party (including domain name holders) should also be called for. The principles of natural justice should be adhered to and any allegations or opinions should be put to the other parties concerned for their comment. The reviewer's report will be made public. If there is any evidence which can not legally be made public this should be referred to in the public report, but not detailed. A fuller report, if necessary, which includes confidential information shall go to the DOMAINZ Board only. DPF ________________________________________________________________________ <david at farrar dot com> NZ Usenet FAQs - http://www.dpf.ac.nz/usenet/nz ICQ 29964527 --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog