to xtra.co.nz sysadmins
Hi, Posting here because xtra staff say they have no systems admins :)) I can't access these sites or send mail to telecom.co.nz, whitepages.co.nz or yellowpages.co.nz. all 3 names have similar problems http://www.knossos.net.nz/checkdomain.cgi?domain=telecom.co.nz&submit=Query telecom.co.nz Name servers The following name servers for telecom.co.nz were found in the delegation from co.nz: * ish4.telecom.co.nz, IP address 146.171.13.195 * ish5.telecom.co.nz, invalid host name Authority (SOA) data * Primary name server: ish4.telecom.co.nz, IP address 146.171.13.195 * Contact email address: root(a)ish4.telecom.co.nz * Serial number: 2004112402 (24 Nov 2004) * Secondaries query every 3 hours; retry every 1 hour; expire after 7 days. * Time to live for negative responses: 30 minutes * Time to live of SOA record: 30 minutes Other services No services appear to be assigned to this domain. Additional information indicates an error that can potentially cause access to services to fail. indicates an error that while technically violating standards is unlikely to cause actual problems. No address record for the nameserver ish5.telecom.co.nz could be found. This could be due to the nameserver being removed from service, or bad configuration on another server. If nameserver has been removed from service, it should also be removed from the list of authoritative name servers at the registry for co.nz. The name server ish4.telecom.co.nz is an alias (or CNAME) for smtp1.telecom.co.nz. Name server names are not permitted to be aliases for other names. Remove the CNAME record and replace it with an A (address) record pointing to the IP address of the name server. Alternatively, amend the list of NS records to include smtp1.telecom.co.nz instead of ish4.telecom.co.nz. If the latter course of action is taken, don't forget to update the registry database for co.nz to reflect the change. The list of name servers returned by the nameserver ish4.telecom.co.nz at IP address 146.171.13.195 does not match those listed in the delegation for the domain in the registry for co.nz. (This list is displayed under the ``Name servers'' section above.) Please check the registry data and ensure that it matches the data in the local name servers. The list obtained from ish4.telecom.co.nz is as follows: The name server ish5.telecom.co.nz at IP address did not return SOA data. Please check that this is the correct IP address for the server, and if not, check that the registry for co.nz has the correct data. Only one functioning name server was found. Having only one name server means that any failure of that server will cause names within the domain to become unresolvable. Furthermore, most registries require that a domain have two or more actual functioning name servers. A reverse map (PTR) record for one of the IP addresses referred to could not be found. A PTR record along the lines of the following should be included in the appropriate reverse map domains: 195.13.171.146.in-addr.arpa. IN PTR ish4.telecom.co.nz. DNS delegation checking script copyright © Don Stokes 1999-2004. No liability will be accepted for the accuracy or (mis)use of information presented by this facility. Please read the FAQ for more information.
Hi,
Posting here because xtra staff say they have no systems admins :))
I can't access these sites or send mail to telecom.co.nz, whitepages.co.nz or yellowpages.co.nz. all 3 names have similar problems
*useful info snipped* Note that Xtra don't run any of the *.telecom.co.nz machines, so chances are that the Xtra Operations staff who are likely to be on this list won't have much input into the Telecom side of things. However its funny because as I opened this, I was opening www.whitepages.co.nz at the same time. I did however take a quick look at the DNS: ;; Answer received from 127.0.0.1 (101 bytes) ;; ANSWER SECTION (2 records) telecom.co.nz. 27m33s IN NS ish2.telecom.co.nz. telecom.co.nz. 27m33s IN NS ish1.telecom.co.nz. ;; QUESTION SECTION (1 record) telecom.co.nz. IN NS Interesting that the NS records present in the telecom.co.nz zonefile differ with the info presented via whois - this would be a 'bad thing' (tm) I'm guessing. However... ;; Answer received from 127.0.0.1 (154 bytes) ;; ANSWER SECTION (1 record) www.whitepages.co.nz. 31m16s IN CNAME whitepages.co.nz. ;; AUTHORITY SECTION (2 records) whitepages.co.nz. 31m16s IN NS alien.xtra.co.nz. whitepages.co.nz. 31m16s IN NS terminator.xtra.co.nz. ;; QUESTION SECTION (1 record) www.whitepages.co.nz. IN ANY Indicating that the Telecom NS system has nothing to do with your ability (or inability) to resolve whitepages.co.nz. Likewise with Yellowpages.co.nz. So if you're going to point finger, at least troubleshoot it properly. :-) [And yes, I did whois both yellowpages.co.nz and whitepages.co.nz - their NS match the DNS. telecom.co.nz's does not.] Disclaimer: The opinions posted here are mine and don't represent anyone or any company that I may have present, future or past relationships with. Etc. Mark.
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admin
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Mark Foster