-----Original Message----- From: Dylan Reeve [mailto:dylan(a)wibble.net] Sent: Monday, 24 September 2001 12:41 To: Mark Foster Cc: nznog(a)list.waikato.ac.nz Subject: Re: Xtra Abuse Reports

On Mon, 24 Sep 2001, Mark Foster wrote:

...

Maybe someone from Xtra can point out to me why xtra no longer take network abuse reports via email ? security/abuse(a)xtra now autorespond with a message pointing at a website requiring a form to be filled out..

It's interesting, I reported someone a while ago (an IRCer with life_stages who I figured Xtra should talk to). I got the auto responder telling me they didn't take email. [snip]

I have to admit to being pretty pissed about this as well. I tried to report an Xtra user who has been throwing SirCam at our mail servers for a week (~450 blocked at this stage) and successfully ignoring the "you have a virus you idiot" email they will have been receiving for every single one of them. First my email to abuse failed so I went to the form they suggested only to find the the "mail/news abuse" form is utterly inappropriate for this type of problem. For one thing, YTF do they want (as mandatory fields) my Xtra login and password to report abuse by one of their users? And they want a copy of the "offending" part of the email. Everything after "Content-Type: multipart/mixed; boundary=" is pretty offensive if you ask me. I would have been happy to provide them with the complete MIME encoded trojan but they only accepted the first 1500 characters of it. Does anyone know if complaints(a)xtra.co.nz is likely to get to anyone useful? If I don't get some kind of response from Xtra today I'm almost pissed enough to bounce all future offending email to help(a)xtra until they do. -- Andrew J. Stephen Phone +64 4 496 4484 Team Leader, Network Operations Mobile +64 21 2400621 New Zealand Post Fax +64 4 496 4914 "Certainly, Windows XP is no Calista Flockhart. XP has so much pomp and circumstance that it's front-end weighs more than that of the cast of Baywatch." -- JonnyGURU, http://www.systemlogic.net/agurusworld/19/ This email with any attachments is confidential and may be subject to legal privilege. If it is not intended for you please reply immediately, destroy it and do not copy, disclose or use it in any way. --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog