Attached is spreadsheet for Cisco's Y2K information. As this list is populated by reasonably sane people, please use it with discretion. In the first instance, Customers should call the TAC, In New Zealand the local numbers are Tel: 0800 44 6237 Tel: +61 2 8448 7107 E-Mail: asiapac-tac(a)cisco.com There will be local Cisco staff on call throughout the period. Have a great break, and I sincerly hope IOS keeps humming along... Rgds Roger De Salis -- \_ Roger De Salis Cisco Systems NZ Ltd
On Thu, Dec 16, 1999 at 08:05:16AM +1300, Roger De Salis wrote:
This is a good idea - keeps the contact information at everybodies fingertips. I don't have a spreadsheet and we don't really have any sane people =) But a whole chunk of TAC is working 24x7 over the y2k period. So here are the contact details. Contract Customers 00-800-ASCEND-88 (00-800-272363-88) Have your contract number ready. Non-Contract Customers +61-3-9656-7000 Or if you can still get net access =) log a fault via the web http://www.ascend.com.au/techsupport.html or just email us apac.support(a)ascend.com I'll be on deck from 20:00 till 08:00 most nights over the y2k period, so if anything goes wrong, or you're just bored and don't mind the toll call, give me a bell. If no-one calls then it's going to be the biggest DVD Movie marathon anyone has ever seen =) Merry Christmas and a Happy New Year -- ----------------------------------------------------------------------- Dean Pemberton - dp(a)lucent.com Escalation Engineer with the Company Formally Known As Ascend Lucent Technologies - Lvl 38, 55 Collins St, Melbourne 3000, Australia ----------------------------------------------------------------------- --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog
On Thu, Dec 16, 1999 at 07:37:51AM +1100, Dean Pemberton wrote:
What's 00-800? Is that some kind of international toll-free? -- Ua lawa küpono ka hakahaka pä o këia pä malule --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog
Yep - I tested this last time I was in NZ Dean On Thu, Dec 16, 1999 at 11:44:37AM +1300, Joe Abley wrote:
-- ----------------------------------------------------------------------- Dean Pemberton - dp(a)lucent.com Escalation Engineer with the Company Formally Known As Ascend Lucent Technologies - Lvl 38, 55 Collins St, Melbourne 3000, Australia ----------------------------------------------------------------------- --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog
Please courier me over some Ascend-trained homing pigeons, in case the phone network falls over. Yours, etc, Andrew P. Gardner Never suggest to your Mother to shop on-line for a pearl necklace. --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog
On Wed, Dec 15, 1999 at 06:41:50PM -0600, Andy Gardner wrote:
It does actually state in the purchase agreement that all return to base shipping is the customers responsibility. Out of a show of goodwill however we would be happy to refuel the pigeons, turn them around and return them to you at no extra cost. Hope this helps Dean =) -- ----------------------------------------------------------------------- Dean Pemberton - dp(a)lucent.com Escalation Engineer with the Company Formally Known As Ascend Lucent Technologies - Lvl 38, 55 Collins St, Melbourne 3000, Australia ----------------------------------------------------------------------- --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog
participants (4)
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Andy Gardner -
Dean Pemberton -
Joe Abley -
Roger De Salis