Hi Troy – third party. We’re awaiting the incident report and other details. Ian Lewis | Assurance Capability Manager Ultrafast Fibre T: +64 (7) 8503841 M: +64 (27) 4057765 E: Ian.Lewis(a)ultrafast.co.nz W: ultrafastfibre.co.nzhttps://ultrafastfibre.co.nz/ From: Troy Baird Sent: Thursday, 1 November 2018 3:03 PM To: Ian Lewis ; NZNOG Mailing-List Subject: RE: [nznog] Papamoa UFF fibre outage Reminds me a lot of the horrors that are copper pairs being rejoined! Was it a third party that drilled through this or UFF Contractor? ________________________________ [cid:image001.png(a)01D471F4.67242D10] Troy Baird Quality Assurance Engineer Broadband Tribe Spark New Zealand T 935 86269 (extn 96269) M 027 555452 E Troy.Baird(a)spark.co.nzmailto:Troy.Baird(a)spark.co.nz Spark New Zealand Trading Limited Level 4 Green, Spark City 167 Victoria Street West Private Bag 92028, Auckland 1010 www.spark.co.nzhttp://www.spark.co.nz/ ________________________________ This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Contract and Commercial Law Act 2017. From: nznog-bounces(a)list.waikato.ac.nzmailto:nznog-bounces(a)list.waikato.ac.nz mailto:nznog-bounces(a)list.waikato.ac.nz> On Behalf Of Ian Lewis Sent: Thursday, 1 November 2018 2:52 p.m. To: NZNOG Mailing-List mailto:nznog(a)list.waikato.ac.nz> Subject: Re: [nznog] Papamoa UFF fibre outage Hi folks. Multiple ducts rather comprehensively torn up by the drilling… Example photo attached for feeding of nightmares. Worst I’ve seen for quite some time. Ian [cid:image003.jpg(a)01D471F4.67242D10] Ian Lewis | Assurance Capability Manager T: +64 (7) 8503841 M: +64 (27) 4057765 A: 11 Ken Browne Drive, Te Rapa, Hamilton, 3200 PO Box 27050 Garnett Avenue 3257 E: Ian.Lewis(a)ultrafast.co.nzmailto:Ian.Lewis(a)ultrafast.co.nz W: ultrafastfibre.co.nzhttps://ultrafastfibre.co.nz/ Attention: This e-mail message is intended for the intended recipient only and it may contain Ultrafast Fibre Limited confidential or legally privileged information or both. No confidentiality or privilege is waived or lost if this email has been delivered to the wrong recipient. If you have received this email in error, please immediately delete it from your system and notify Ultrafast Fibre Limited. You must not disclose, copy or relay any part of this correspondence if you are not the intended recipient. Any views expressed in this message are those of the individual sender and not Ultrafast Fibre Limited. This email has been checked for viruses. However, Ultrafast Fibre Limited makes no warranty that this email or any attachments are free from viruses or other conditions which may damage or interfere with recipient data, hardware or software. The recipient relies on its own procedures and assumes all risk of use and of opening any attachments. From: nznog-bounces(a)list.waikato.ac.nzmailto:nznog-bounces(a)list.waikato.ac.nz mailto:nznog-bounces(a)list.waikato.ac.nz> On Behalf Of Jesse Archer Sent: Wednesday, 31 October 2018 1:47 PM To: NZNOG Mailing-List mailto:nznog(a)list.waikato.ac.nz> Subject: [nznog] Papamoa UFF fibre outage Hey All, Did anyone get more details (or photos!) on the massive Ultrafast Fibre outage in Papamoa? https://ultrafastfibre.statuspage.io The fibre strike happened on Monday afternoon, the outage looks set to be resolved tonight (more than 48 hours since the outage began) which must be a record on the UFF network to date. Jesse Archer General Manager Full Flavour [cid:image004.jpg(a)01D471F4.67242D10] p. 07 577 0099 ddi. 07 281 1391 s. Skype "myfullflavour" e. jesse(a)fullflavour.nzmailto:jesse(a)fullflavourmedia.co.nz w. fullflavour.nzhttp://www.fullflavourmedia.co.nz/ a. Basestation, 148 Durham Street, Tauranga a. PO Box 13403, Tauranga Central, Tauranga 3141, New Zealand

Well, Um yeah... That's a true story and did happen on the UFF network when just UFF started the UFB1 roll out... The contractor concerned no longer does any work for UFF... https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail Virus-free. www.avast.com https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> On Thu, 1 Nov 2018 at 20:48, Liam Farr wrote:

Was expecting a photo like this ;)

[image: Fibre Cut.jpg] (https://i.imgur.com/mWqs1QI.jpg)

On Thu, 1 Nov 2018 at 15:06, Ian Lewis wrote:

...

Hi Troy – third party. We’re awaiting the incident report and other details.

*Ian Lewis | Assurance Capability ManagerUltrafast Fibre* *T:* +64 (7) 8503841 *M:* +64 (27) 4057765 *E:* Ian.Lewis(a)ultrafast.co.nz *W:* ultrafastfibre.co.nz

*From:* Troy Baird *Sent:* Thursday, 1 November 2018 3:03 PM *To:* Ian Lewis ; NZNOG Mailing-List < nznog(a)list.waikato.ac.nz> *Subject:* RE: [nznog] Papamoa UFF fibre outage

Reminds me a lot of the horrors that are copper pairs being rejoined!

Was it a third party that drilled through this or UFF Contractor?

------------------------------

[image: spark]

*Troy Baird*

*Quality Assurance Engineer Broadband Tribe Spark New Zealand*

*T*

935 86269 (extn 96269)

*M*

027 555452

*E*

Troy.Baird(a)spark.co.nz

*Spark New Zealand Trading Limited*

Level 4 Green, Spark City 167 Victoria Street West Private Bag 92028, Auckland 1010 *www.spark.co.nz* http://www.spark.co.nz/ ------------------------------

This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Contract and Commercial Law Act 2017.

*From:* nznog-bounces(a)list.waikato.ac.nz < nznog-bounces(a)list.waikato.ac.nz> *On Behalf Of *Ian Lewis *Sent:* Thursday, 1 November 2018 2:52 p.m. *To:* NZNOG Mailing-List *Subject:* Re: [nznog] Papamoa UFF fibre outage

Hi folks. Multiple ducts rather comprehensively torn up by the drilling… Example photo attached for feeding of nightmares. Worst I’ve seen for quite some time.

Ian

*Ian Lewis | Assurance Capability Manager* *T:* +64 (7) 8503841 *M:* +64 (27) 4057765 *A: *11 Ken Browne Drive, Te Rapa, Hamilton, 3200 PO Box 27050 Garnett Avenue 3257 *E:* Ian.Lewis(a)ultrafast.co.nz *W:* ultrafastfibre.co.nz

Attention: This e-mail message is intended for the intended recipient only and it may contain Ultrafast Fibre Limited confidential or legally privileged information or both. No confidentiality or privilege is waived or lost if this email has been delivered to the wrong recipient. If you have received this email in error, please immediately delete it from your system and notify Ultrafast Fibre Limited. You must not disclose, copy or relay any part of this correspondence if you are not the intended recipient. Any views expressed in this message are those of the individual sender and not Ultrafast Fibre Limited. This email has been checked for viruses. However, Ultrafast Fibre Limited makes no warranty that this email or any attachments are free from viruses or other conditions which may damage or interfere with recipient data, hardware or software. The recipient relies on its own procedures and assumes all risk of use and of opening any attachments.

*From:* nznog-bounces(a)list.waikato.ac.nz < nznog-bounces(a)list.waikato.ac.nz> *On Behalf Of *Jesse Archer *Sent:* Wednesday, 31 October 2018 1:47 PM *To:* NZNOG Mailing-List *Subject:* [nznog] Papamoa UFF fibre outage

Hey All,

Did anyone get more details (or photos!) on the massive Ultrafast Fibre outage in Papamoa?

https://ultrafastfibre.statuspage.io

The fibre strike happened on Monday afternoon, the outage looks set to be resolved tonight (more than 48 hours since the outage began) which must be a record on the UFF network to date.

*Jesse Archer * *General Manager *Full Flavour

[image: Image removed by sender.]

*p. *07 577 0099 *ddi*. 07 281 1391 *s*. Skype "myfullflavour" *e*. jesse(a)fullflavour.nz *w*. fullflavour.nz http://www.fullflavourmedia.co.nz/ *a. *Basestation, 148 Durham Street, Tauranga *a*. PO Box 13403, Tauranga Central, Tauranga 3141, New Zealand _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog

-- Kind Regards

Liam Farr

Maxum Data +64-9-950-5302 _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog

-- Lindsay Druett. Wired Networks Ltd lindsay(a)wired.net.nz +64-7-974 9301 +64-21-92 90 92 https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail Virus-free. www.avast.com https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>