I'd suggest looking at your firewall. Many firewalls have a
configurable timeout for connections.
The Sonicwall firewalls for example have a default "Inactivity Timeout
in Minutes" of 5 minutes but it is configurable per port/protocol.
--
Regan
________________________________
From: Gary T. Benner [mailto:gary(a)123.co.nz]
Sent: Monday, 8 August 2005 12:19 p.m.
To: NZNOG(a)list.waikato.ac.nz
Subject: [nznog] Are Telecom Micro Outages still an issue?
HI all,
Have been racking my brains trying to solve a problem, and I suddenly
remembered an issue that Telecom had regarding "micro-outages".
Does this problem still exist?
Our problem comes up with a customer using chat rooms in the Moodle
Learning Management System, for students in remote locations. The chat
room relies upon a persistent socket connection for the duration of the
"chat". Perhaps for 30+ mins or so at a time.
However students and teachers are regularly dropped. The Chat daemon is
basically a socket server, and the only way I can see this happening is
if the socket connection is broken. We do not see this effect in LAN
trials.
kind regards
Gary Benner
