Wasn't there a leak of Telecom's account information a while back?
I can't remember who was involved, but I think it was a telemarketing agency
for a competing ISP...
Thanks,
Leith Bade
leith(a)leithalweapon.geek.nz
On 14 March 2011 20:59, Craig Whitmore
But why the secrecy, if there is a rogue/cowboy out there, I WANT to know who it is. Surely the account holder should be able to be given the info. --
The Telecom ADSL service was with Telecom Retail.. And if a line has moved to a different provider then Telecom Retail will have no idea where it has moved to. Only that they lost the service.
Only Telecom wholesale will know where the line has moved to but they are not allowed to Tell Telecom Retail.
I (presume) there are processes involved when things like this happen and these processes take time.
Things like this (it doesn't sound like it in this instance) can happen by mistake. Customers giving ISP's wrong numbers, wrong addresses even. Working at ISPs most of my adult life I've seen it all.
I don't know if anyone has done this before but maybe going to the police and say "someone stole my phone number and adsl".
I wouldn't blame (in first instance) any of the major ISP's. It may have been a reseller etc of an ISP and the ISP has no idea they now have your ADSL/Phone going thru them.
Keep us up to date.. I (presume) a lot of people on here would love to know the full story (when you find out)
Thanks Craig
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