From:<gillian.halkett(a)nzvanlines.co.nz <mailto:gillian.halkett(a)nzvanlines.co.nz>> SIZE=50696 Tue 2013-09-10 15:27:37: [126020:1] <-- 250 2.1.0 Ok Tue 2013-09-10 15:27:37: [126020:1] --> RCPT To:<jenna(a)christchurchapartments.co.nz <mailto:jenna(a)christchurchapartments.co.nz>> Tue 2013-09-10 15:27:38: [126020:1] <-- 553 5.7.1 <222-154-247-46.adsl.xtra.co.nz <http://adsl.xtra.co.nz>[222.154.247.46]>: Client host rejected: AUTO_[A|X]DSL We aren't accept direct connection not from dedicated SMTP servers. Please use your internet provider SMTP Server. Tue 2013-09-10 15:27:38: [126020:1] --> QUIT We're rejecting mail from nzvanlines.co.nz because they're running their smtp server on a service with a|x|vdsl in the ptr record. I think we've had this discussion on list before, and iirc we decided that we just get providers to update ptr records, but I'm a bit scared to ring L1HD and ask for a ptr change. Is there an admin on list from Telecom who can work with your customer to fix this for as I doubt it's only us it's impacting? D -- Don Gould 31 Acheson Ave Mairehau Christchurch, New Zealand Ph: + 64 3 348 7235 Mobile: + 64 21 114 0699 Ph: +61 3 9111 1821 (Melb)