Thanks Warren, I emailed them. The contact link takes you to a page that said use social media. The ignored two social media platforms, so I posted here.Netflix were easier to deal with, my guess is their guys are married.Lots of the normal comments. Damien had a look at adding me to the apnic interface so I can update the whois with better data. We got just about as many emails from apnic as nznog, though less helpful and I still don't have access.Currently I'm pondering if a hardware solution might be better? I have an unused radio link across two suburbs to a friend's house on 2deg consumer fibre. I'm wondering if putter her TV on the link might just be less pain.D-- Don Gould5 Cargill PlaceRichmondChristchurch, New ZealandMobile/Telegram: + 64 21 114 0699www.bowenvale.co.nz
-------- Original message --------From: Warren Shepherd Date: 23/11/20 3:19 pm (GMT+12:00) To: nznog(a)list.waikato.ac.nz Subject: [nznog] Re: 103.68.122.0/24 is announced in Christchurch
When I recently contacted TVNZ re a similar issue their OD product manager responded quickly and we had it sorted within 24 hours. Similar story with MediaWorks.
Quick google search produced:
Submit a request – TVNZ Help (zendesk.com)
Three on demand: three(a)mediaworks.co.nz (this may have changed since they’ve changed hands – it’s still listed on their website though)
That’s how we contacted them. Was quick and easy with both companies (and I’ve found Maxmind to be the same).
It’s probably more straightforward if you own the addresses – so assuming you don’t, maybe you should ask whoever does to resolve it.
From: Don Gould
Sent: Monday, 23 November 2020 2:55 PM
To: Jodi Thomson ; nznog(a)list.waikato.ac.nz
Subject: [nznog] Re: 103.68.122.0/24 is announced in Christchurch
Didn't see MW or TVNZ chime in, or anyone offer a tech contact.
Barry - agreed
D
--
Don Gould
5 Cargill Place
Richmond
Christchurch, New Zealand
Mobile/Telegram: + 64 21 114 0699
www.bowenvale.co.nz
-------- Original message --------
From: Jodi Thomson
Date: 23/11/20 12:10 pm (GMT+12:00)
To: nznog(a)list.waikato.ac.nz
Subject: [nznog] Re: 103.68.122.0/24 is announced in Christchurch
IMO if you're operating an ISP/RSP in New Zealand and you want your customers to access NZ based GeoIP locked services then the onus is on you to ensure the relevant providers whitelist your prefixes. Maxmind and other GeoDBs are only as accurate as the
data they're fed
I've had to contact both Mediaworks & TVNZ in the past over this and found them pretty responsive it getting it sorted
Cheers
Jodi
Quoting Pete Mundy :
It's not that there is no feasible way for an operator to determine it's an NZ prefix - it's certainly determinable via existing means and the big players already do it with these tests (such as latency) built directly into their
web apps.
It's merely a side effect of Mediaworks using g a poor quality technology for their geolocation.
Just IMO, and I accept it's not even worth 2c :)
On 23/11/2020, at 11:17 AM, Brian E Carpenter wrote:
A traceroute to an address in that /24 from Auckland ends thus:
<snip>
so it is indeed ~180 ms closer than Singapore. Just shows how dodgy geolocation by IP address is (and always will be). This is something the ISP has to sort
On 23-Nov-20 10:48, Nathan Ward wrote:
<snip>
There’s no feasible way for someone like Mediaworks to know that this is an NZ prefix, all the documentation points to Singapore.
_______________________________________________
NZNOG mailing list -- nznog(a)list.waikato.ac.nzTo unsubscribe send an email to
nznog-leave(a)list.waikato.ac.nz
Jodi Thomson
Systems & Networks
Web Connect Ltd
13 Carlyle Street
Napier, 4110
http://www.webconnect.nz
