Hi, I am wearing my Massey Uni hat and we are struggling with an intermittent number (though its growing) of random SIP telephone call failures from the PSTN. I realise that this isn’t a telephony support line but with the proliferation of VoIP I am hoping some of the people on the list might be able to help. We are getting call failures to completely random Massey DDI’s, Spark have traced the calls and are confident they leave their network and Vodafone are doing the same and do not believe the calls enter theirs. The call’s terminate on a system which plays the following voice prompt twice and then ends the call. “Your alternative network call is unable to proceed at this time, please try again later”. The voice is a pleasant Kiwi (though I’m not a linguist so might not be) female. If anyone can put their hand up and say, "yes that’s one of ours" or anyone has heard or know where this recording might be coming from it might help. The calls are definitely going somewhere and if we, Massey/Spark/Vodafone can work out the where it might help pinpoint the how. I know this is a long shot but we are running out of ideas. Thanks Glen -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Glen and Rosanne Eustace, GodZone Internet Services, a division of AGRE Enterprises Ltd., P.O. Box 8020, Palmerston North, New Zealand 4446 Ph: +64 6 357 8168 tel:%2B64%206%20357%208168, Fax: +64 6 357 8165 tel:%2B64%206%20357%208165, Mob: +64 27 542 4015 tel:%2B64%2027%20542%204015 "Specialising in providing low-cost professional Internet Services since 1997"