ASB Bank has just sent out an alert to customers registered with FastNet
Internet Banking.
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Dear Customer
With the recent spate of email scams to hit some other New Zealand
banks, we felt it timely to once again remind you about the importance
of keeping your personal Internet banking details safe, and never
disclosing your Internet access codes or passwords to anyone, even if
you believe they are from the Bank.
ASB Bank and ASB Securities have not been affected by these scams.
To ensure you keep your personal Internet banking details safe, please
remember:
* Never share, write down or disclose your access codes or passwords to
anyone, (other than during the normal sign in procedure), or store them
in a file on your computer.
* Always access the ASB Bank or ASB Securities website by starting up a
new browser session and typing in the address directly into the address
bar of your browser. Never follow a link in an email to the ASB Bank or
ASB Securities website.
* Never leave your computer signed onto Fastnet or ASB Securities when
you are not there.
* Never open emails, email attachments, or run software from untrusted
or unknown sources.
* Install anti-virus and other security software, such as a personal
firewall, and keep it updated with the latest vendor updates.
* Use the Sign Off button when you've finished using Fastnet Classic.
* Use the Log Out button when you've finished using ASB Securities.
If you have any questions please do not hesitate to contact ASB Bank or
ASB Securities by visiting our websites or calling 0800 803 804.
Yours sincerely,
Barbara Chapman
Head of Retail Banking and Marketing
ASB Bank Limited
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