Re: [nznog] Comcom/Samknows broadband testing from a different perspective
Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have
hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the
occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and
websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on
why that maybe.
This programme won't be terribly successful if everyone gets sick of having
a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer*
*Research & Enterprise **/** Research Office **/** University of
Waikato*
*Private Bag 3105* */* *Hamilton 3240* */*
*New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */*
*mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
I’ve had a SamKnows node since inception. They only ever use a % of your connection, however they only know your connection speed if you have correctly filled out your profile on their site. Sent from my iPhone
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
Brian Cole / Research Projects Developer Research & Enterprise / Research Office / University of Waikato Private Bag 3105 / Hamilton 3240 / New Zealand www.waikato.ac.nz / mob + 64 21 049 9183 email brian.cole(a)waikato.ac.nz
-- This message has been scanned for viruses and dangerous content by E.F.A. Project, and is believed to be clean. Click here to report this message as spam. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
Hi Brian, You should call their support if you think there’s something going on that’s impacting your connection. They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests. They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up? Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
Brian Cole / Research Projects Developer Research & Enterprise / Research Office / University of Waikato Private Bag 3105 / Hamilton 3240 / New Zealand www.waikato.ac.nz http://www.waikato.ac.nz/ / mob + 64 21 049 9183 email brian.cole(a)waikato.ac.nz mailto:brian.cole(a)waikato.ac.nz
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
* _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
There is a Geekzone thread that I kicked off when I attended the Commerce
Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as
I didn't want to bust open the box and try and reverse engineer their
OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from
the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
* _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
OpenWRT/LEDE binary, Just shell on.. opkg update, -i what you need..., netstat -antop | grep EST this will surprise you, dest will surprise you more then I� put in the green wheely.� On the WAN link you may see lots of src privates indicating typical dinky rtr/fw nat not coping
similarly actual/true $paid for bandwidth at src (home) = rubbish + legit flows. rubbish flows (in/out) of breaks packet concurrency increasing delays and maxin out (netflix/gaming stream) PDVs on clients - recommend filter|block upstream of router will lead to a huge improvement in media quality
and performance of your home router.
good luck - regards brian
---------------------------- Original Message ----------------------------
Subject: Re: [nznog] Comcom/Samknows broadband testing from a different perspective
From: "Peter Lambrechtsen"
There is a Geekzone thread that I kicked off when I attended the Commerce
Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as
I didn't want to bust open the box and try and reverse engineer their
OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from
the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
wrote:
Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
wrote:
Hi Brian,
You should call their support if you think there’s something going on
that’s impacting your connection.
They will detect if your connection is in use and doing more than (I
think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without
being connected to your network and without being your AP. Perhaps that’s
playing up?
Pretty sure it’s publicly documented, check out the links in that
original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote:
Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have
hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the
occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and
websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on
why that maybe.
This programme won't be terribly successful if everyone gets sick of
having a terrible connection during peak hours and shuts the white box
down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer*
*Research & Enterprise **/** Research Office **/** University of
Waikato*
*Private Bag 3105* */* *Hamilton 3240* */*
*New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */*
*mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
*
_______________________________________________
NZNOG mailing list
NZNOG(a)list.waikato.ac.nz
--
Please excuse any brevity, spelling mistakes, or errors in this email due
to being sent from a mobile device.
_______________________________________________
NZNOG mailing list
NZNOG(a)list.waikato.ac.nz
_______________________________________________
NZNOG mailing list
NZNOG(a)list.waikato.ac.nz
Hi
Since putting the device on the Enable Network, I’m actually not overall happy with the results I'm seeing.
There is an inconsistency with the Download/Upload Speed, Latency and Jitter.
When testing using another Testing service such as Speedtest.net and Fast.com, Iperf are consistently report my connection speed as 950Mb/s Downstream and 500Mb/s upstream.
Samknows is reporting this My peak connection Speed for download of 742Mbp/s and upload 429Mbps, but these results are not consistent when I compare other speedtest services.
According to the data provided from Samknows user analytics, they are testing the download speed on the hour between 6 pm and 11 am daily and one sample at 5 am.
These times represent Enable network peak and off periods for traffic.
* The graph below are taken over a 7days period, sampling every 30 seconds at a bit per second.
* Have another member of NZNOC got similar testing results to mine
* What I can’t answer is how the data in the graphs below is represented by Samknows.
Note:
The Samknows device is the only (Connection) plugged into this GPON interface.
There is other user traffic been generated on this port other than samknows device.
[cid:image002.png(a)01D45702.A09DE340]
Jason Orchard
Senior Network Engineer | Enable Networks Limited
DDI +64 3 741 5283
M +64 27 666 8468
www.enable.net.nzhttp://www.enable.net.nz/
[cid:image004.jpg(a)01D3B097.6E668880]
From: nznog-bounces(a)list.waikato.ac.nz
There is a Geekzone thread that I kicked off when I attended the Commerce Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as I didn't want to bust open the box and try and reverse engineer their OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
mailto:brian.cole(a)waikato.ac.nz> wrote: Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
mailto:nznog(a)daork.net> wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
mailto:brian.cole(a)waikato.ac.nz> wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nzmailto:brian.cole(a)waikato.ac.nz
mailto:brian.cole(a)waikato.ac.nz> * _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies Save a tree. Please think before printing this email.
On 28/09/2018, at 8:49 AM, Jason Orchard
wrote: Note: The Samknows device is the only (Connection) plugged into this GPON interface. There is other user traffic been generated on this port other than samknows device.
Do you mean “no other” ? Interesting results. Can you get packet captures? Would be worth talking to the SamKnows people about this I am sure. I understand (though may be mistaken!) that their “speed” is a mix of various tests - some of which include international tests. -- Nathan Ward
Hi Jason,
I am on UFB in Parklands and recently moved from 200/100 to 900/400 and my Samknows analytics shows:
Not sure if I can share access to the analytics on my device, but flick me a txt 021 241 7206 and I’ll see what we can sort out
Thanks,
Bill
Sent from Mail for Windows 10
From: Jason Orchard
Sent: Friday, 28 September 2018 8:49 AM
To: NZNOG
Subject: Re: [nznog] Comcom/Samknows broadband testing from a differentperspective
Hi
Since putting the device on the Enable Network, I’m actually not overall happy with the results I'm seeing.
There is an inconsistency with the Download/Upload Speed, Latency and Jitter.
When testing using another Testing service such as Speedtest.net and Fast.com, Iperf are consistently report my connection speed as 950Mb/s Downstream and 500Mb/s upstream.
Samknows is reporting this My peak connection Speed for download of 742Mbp/s and upload 429Mbps, but these results are not consistent when I compare other speedtest services.
According to the data provided from Samknows user analytics, they are testing the download speed on the hour between 6 pm and 11 am daily and one sample at 5 am.
These times represent Enable network peak and off periods for traffic.
o The graph below are taken over a 7days period, sampling every 30 seconds at a bit per second.
o Have another member of NZNOC got similar testing results to mine
o What I can’t answer is how the data in the graphs below is represented by Samknows.
Note:
The Samknows device is the only (Connection) plugged into this GPON interface.
There is other user traffic been generated on this port other than samknows device.
Jason Orchard
Senior Network Engineer | Enable Networks Limited
DDI +64 3 741 5283
M +64 27 666 8468
www.enable.net.nz
From: nznog-bounces(a)list.waikato.ac.nz
There is a Geekzone thread that I kicked off when I attended the Commerce Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as I didn't want to bust open the box and try and reverse engineer their OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
wrote: Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
* _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies Save a tree. Please think before printing this email.
Do you know which node (AKL vs WLG) you're talking to or it's IP address?
If not, can you flick me your address off list and I'll dig through the
flow records and try and figure it out.
The reason I ask is I'd like to see a traceroute to/from your address to
see the path the traffic is taking.
We have 10 Gbps ports on APE/AKL-IX, but only 1 Gbps on WIX/CHIX. Since the
testing started we've started seeing discards on our WIX port during the
evening which I'm pretty sure is being driven by the testing traffic. We've
ordered an upgrade to 10 Gbps which I expect to get live in the next couple
of weeks. This could explain the download test struggling to get close to 1
Gbps, but I think it less likely to impact the upload test.
Thanks,
Dylan
On Fri, 28 Sep 2018 at 08:49, Jason Orchard
Hi
Since putting the device on the Enable Network, I’m actually not overall happy with the results I'm seeing.
There is an inconsistency with the Download/Upload Speed, Latency and Jitter.
When testing using another Testing service such as Speedtest.net and Fast.com, Iperf are consistently report my connection speed as 950Mb/s Downstream and 500Mb/s upstream.
Samknows is reporting this My peak connection Speed for download of 742Mbp/s and upload 429Mbps, but these results are not consistent when I compare other speedtest services.
According to the data provided from Samknows user analytics, they are testing the download speed on the hour between 6 pm and 11 am daily and one sample at 5 am. These times represent Enable network peak and off periods for traffic.
- The graph below are taken over a 7days period, sampling every 30 seconds at a bit per second. - Have another member of NZNOC got similar testing results to mine - What I can’t answer is how the data in the graphs below is represented by Samknows.
Note:
The Samknows device is the only (Connection) plugged into this GPON interface.
There is other user traffic been generated on this port other than samknows device.
[image: cid:image002.png(a)01D45702.A09DE340]
*Jason Orchard*
Senior Network Engineer | Enable Networks Limited
DDI +64 3 741 5283
M +64 27 666 8468
www.enable.net.nz
[image: cid:image004.jpg(a)01D3B097.6E668880]
*From:* nznog-bounces(a)list.waikato.ac.nz
*On Behalf Of *brianparsons(a)subpico.com *Sent:* Thursday, 27 September 2018 5:12 PM *To:* Peter Lambrechtsen *Cc:* NZNOG ; brian.cole(a)waikato.ac.nz *Subject:* Re: [nznog] Comcom/Samknows broadband testing from a different perspective OpenWRT/LEDE binary, Just shell on.. opkg update, -i what you need..., netstat -antop | grep EST this will surprise you, dest will surprise you more then I put in the green wheely. On the WAN link you may see lots of src privates indicating typical dinky rtr/fw nat not coping similarly actual/true $paid for bandwidth at src (home) = rubbish + legit flows. rubbish flows (in/out) of breaks packet concurrency increasing delays and maxin out (netflix/gaming stream) PDVs on clients - recommend filter|block upstream of router will lead to a huge improvement in media quality and performance of your home router.
good luck - regards brian ---------------------------- Original Message ---------------------------- Subject: Re: [nznog] Comcom/Samknows broadband testing from a different perspective From: "Peter Lambrechtsen"
Date: Thu, September 27, 2018 4:37 pm To: brian.cole(a)waikato.ac.nz Cc: "NZNOG" -------------------------------------------------------------------------- There is a Geekzone thread that I kicked off when I attended the Commerce Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as I didn't want to bust open the box and try and reverse engineer their OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
wrote: Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
* _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies
Save a tree. Please think before printing this email. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
I've put myself back on the wait list for the new probes (I used to host an older on on DSL) but now I have the Enable Fibbers and I'm interested in placing one on my home connection. Is there anyone I can bribe to get bumped up the list? :-) Regards, Mike Taylor Mike Taylor The Total Team 0800 888 326 / +64 3 3779050 On 28/09/18 11:11, Dylan Hall wrote:
Do you know which node (AKL vs WLG) you're talking to or it's IP address?
If not, can you flick me your address off list and I'll dig through the flow records and try and figure it out.
The reason I ask is I'd like to see a traceroute to/from your address to see the path the traffic is taking.
We have 10 Gbps ports on APE/AKL-IX, but only 1 Gbps on WIX/CHIX. Since the testing started we've started seeing discards on our WIX port during the evening which I'm pretty sure is being driven by the testing traffic. We've ordered an upgrade to 10 Gbps which I expect to get live in the next couple of weeks. This could explain the download test struggling to get close to 1 Gbps, but I think it less likely to impact the upload test.
Thanks,
Dylan
On Fri, 28 Sep 2018 at 08:49, Jason Orchard
mailto:Jason.Orchard(a)enable.net.nz> wrote: Hi
Since putting the device on the Enable Network, I’m actually not overall happy with the results I'm seeing.
There is an inconsistency with the Download/Upload Speed, Latency and Jitter.
When testing using another Testing service such as Speedtest.net and Fast.com, Iperf are consistently report my connection speed as 950Mb/s Downstream and 500Mb/s upstream.
Samknows is reporting this My peak connection Speed for download of 742Mbp/s and upload 429Mbps, but these results are not consistent when I compare other speedtest services.
According to the data provided from Samknows user analytics, they are testing the download speed on the hour between 6 pm and 11 am daily and one sample at 5 am. These times represent Enable network peak and off periods for traffic.
o The graph below are taken over a 7days period, sampling every 30 seconds at a bit per second. o Have another member of NZNOC got similar testing results to mine o What I can’t answer is how the data in the graphs below is represented by Samknows.
Note:
The Samknows device is the only (Connection) plugged into this GPON interface.
There is other user traffic been generated on this port other than samknows device.
cid:image002.png(a)01D45702.A09DE340
*Jason Orchard*
Senior Network Engineer | Enable Networks Limited
DDI +64 3 741 5283
M +64 27 666 8468
www.enable.net.nz http://www.enable.net.nz/__
cid:image004.jpg(a)01D3B097.6E668880
*From:* nznog-bounces(a)list.waikato.ac.nz mailto:nznog-bounces(a)list.waikato.ac.nz
mailto:nznog-bounces(a)list.waikato.ac.nz> *On Behalf Of *brianparsons(a)subpico.com mailto:brianparsons(a)subpico.com *Sent:* Thursday, 27 September 2018 5:12 PM *To:* Peter Lambrechtsen mailto:peter(a)crypt.nz> *Cc:* NZNOG mailto:nznog(a)list.waikato.ac.nz>; brian.cole(a)waikato.ac.nz mailto:brian.cole(a)waikato.ac.nz *Subject:* Re: [nznog] Comcom/Samknows broadband testing from a different perspective
OpenWRT/LEDE binary, Just shell on.. opkg update, -i what you need..., netstat -antop | grep EST this will surprise you, dest will surprise you more then I put in the green wheely. On the WAN link you may see lots of src privates indicating typical dinky rtr/fw nat not coping similarly actual/true $paid for bandwidth at src (home) = rubbish + legit flows. rubbish flows (in/out) of breaks packet concurrency increasing delays and maxin out (netflix/gaming stream) PDVs on clients - recommend filter|block upstream of router will lead to a huge improvement in media quality and performance of your home router.
good luck - regards brian ---------------------------- Original Message ---------------------------- Subject: Re: [nznog] Comcom/Samknows broadband testing from a different perspective From: "Peter Lambrechtsen"
mailto:peter(a)crypt.nz> Date: Thu, September 27, 2018 4:37 pm To: brian.cole(a)waikato.ac.nz mailto:brian.cole(a)waikato.ac.nz Cc: "NZNOG" mailto:nznog(a)list.waikato.ac.nz> -------------------------------------------------------------------------- > There is a Geekzone thread that I kicked off when I attended the Commerce > Commission presentation about Samknows and got to meet Sam. > > https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852 > > I've done a bit of analysis on the traffic but haven't dug too deep yet as > I didn't want to bust open the box and try and reverse engineer their > OpenWRT build. > > Happy to put anyone in touch with the guys I have dealt with directly from > the Comcom and Samknows too. > > On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
mailto:brian.cole(a)waikato.ac.nz> > wrote: > >> Acknowledged with thanks, >> >> Brian >> >> On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward mailto:nznog(a)daork.net> wrote: >> >>> Hi Brian, >>> >>> You should call their support if you think there’s something going on >>> that’s impacting your connection. >>> >>> They will detect if your connection is in use and doing more than (I >>> think) 64kbit/s in the last 30s or something, and won’t run the tests. >>> >>> They have some clever stuff to detect if your wifi is in use, without >>> being connected to your network and without being your AP. Perhaps that’s >>> playing up? >>> >>> Pretty sure it’s publicly documented, check out the links in that >>> original post and if not we can dig up some other stuff I’m sure. >>> >>> On 27/09/2018, at 11:38 AM, Brian Cole mailto:brian.cole(a)waikato.ac.nz> wrote: >>> >>> Hi all, >>> >>> Longtime listener; first time caller. >>> >>> I signed up to SamKnows (partly out of curiosity and partly so I can have >>> hard data about my connection that I pay for) at home. >>> >>> Over the last week my connection has gone from slightly adequate with the >>> occasional drop out to a slow connection with regular drop outs. >>> >>> Netflix and YouTube are stuttering, video games drop connection, and >>> websites hang at random times. >>> >>> I can't help but think that the email shared by Dylan sheds some light on >>> why that maybe. >>> >>> This programme won't be terribly successful if everyone gets sick of >>> having a terrible connection during peak hours and shuts the white box >>> down. >>> >>> Pretty frustrating. >>> >>> Brian >>> >>> >>> >>> -- >>> >>> *Brian Cole* */** Research Projects Developer* >>> *Research & Enterprise **/** Research Office **/** University of >>> Waikato* >>> *Private Bag 3105* */* *Hamilton 3240* */* >>> *New Zealand**www.waikato.ac.nz http://www.waikato.ac.nz* http://www.waikato.ac.nz/ */* >>> *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz mailto:brian.cole(a)waikato.ac.nz >>> mailto:brian.cole(a)waikato.ac.nz> * >>> >>> _______________________________________________ >>> >>> >>> NZNOG mailing list >>> NZNOG(a)list.waikato.ac.nz mailto:NZNOG(a)list.waikato.ac.nz >>> https://list.waikato.ac.nz/mailman/listinfo/nznog >>> >>> >>> -- >> Please excuse any brevity, spelling mistakes, or errors in this email due >> to being sent from a mobile device. >> _______________________________________________ >> NZNOG mailing list >> NZNOG(a)list.waikato.ac.nz mailto:NZNOG(a)list.waikato.ac.nz >> https://list.waikato.ac.nz/mailman/listinfo/nznog >> > _______________________________________________ > NZNOG mailing list > NZNOG(a)list.waikato.ac.nz mailto:NZNOG(a)list.waikato.ac.nz > https://list.waikato.ac.nz/mailman/listinfo/nznog > The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies
Save a tree. Please think before printing this email.
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz mailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
On the subject of Internet Experience Monitoring, would anyone be
interested in helping evolve http://packy.io? It's a New Zealand based
startup, been in development for 3 years.
The idea is to be able to define and schedule your own tests, across many
of your own agents. Currently supported modules are speedtest.net, ping,
traceroute, http, and DNS response times.
Cheers,
Sam
On Fri, Sep 28, 2018 at 11:12 AM Dylan Hall
Do you know which node (AKL vs WLG) you're talking to or it's IP address?
If not, can you flick me your address off list and I'll dig through the flow records and try and figure it out.
The reason I ask is I'd like to see a traceroute to/from your address to see the path the traffic is taking.
We have 10 Gbps ports on APE/AKL-IX, but only 1 Gbps on WIX/CHIX. Since the testing started we've started seeing discards on our WIX port during the evening which I'm pretty sure is being driven by the testing traffic. We've ordered an upgrade to 10 Gbps which I expect to get live in the next couple of weeks. This could explain the download test struggling to get close to 1 Gbps, but I think it less likely to impact the upload test.
Thanks,
Dylan
On Fri, 28 Sep 2018 at 08:49, Jason Orchard
wrote: Hi
Since putting the device on the Enable Network, I’m actually not overall happy with the results I'm seeing.
There is an inconsistency with the Download/Upload Speed, Latency and Jitter.
When testing using another Testing service such as Speedtest.net and Fast.com, Iperf are consistently report my connection speed as 950Mb/s Downstream and 500Mb/s upstream.
Samknows is reporting this My peak connection Speed for download of 742Mbp/s and upload 429Mbps, but these results are not consistent when I compare other speedtest services.
According to the data provided from Samknows user analytics, they are testing the download speed on the hour between 6 pm and 11 am daily and one sample at 5 am. These times represent Enable network peak and off periods for traffic.
- The graph below are taken over a 7days period, sampling every 30 seconds at a bit per second. - Have another member of NZNOC got similar testing results to mine - What I can’t answer is how the data in the graphs below is represented by Samknows.
Note:
The Samknows device is the only (Connection) plugged into this GPON interface.
There is other user traffic been generated on this port other than samknows device.
[image: cid:image002.png(a)01D45702.A09DE340]
*Jason Orchard*
Senior Network Engineer | Enable Networks Limited
DDI +64 3 741 5283
M +64 27 666 8468
www.enable.net.nz
[image: cid:image004.jpg(a)01D3B097.6E668880]
*From:* nznog-bounces(a)list.waikato.ac.nz < nznog-bounces(a)list.waikato.ac.nz> *On Behalf Of *brianparsons(a)subpico.com *Sent:* Thursday, 27 September 2018 5:12 PM *To:* Peter Lambrechtsen
*Cc:* NZNOG ; brian.cole(a)waikato.ac.nz *Subject:* Re: [nznog] Comcom/Samknows broadband testing from a different perspective OpenWRT/LEDE binary, Just shell on.. opkg update, -i what you need..., netstat -antop | grep EST this will surprise you, dest will surprise you more then I put in the green wheely. On the WAN link you may see lots of src privates indicating typical dinky rtr/fw nat not coping similarly actual/true $paid for bandwidth at src (home) = rubbish + legit flows. rubbish flows (in/out) of breaks packet concurrency increasing delays and maxin out (netflix/gaming stream) PDVs on clients - recommend filter|block upstream of router will lead to a huge improvement in media quality and performance of your home router.
good luck - regards brian ---------------------------- Original Message ---------------------------- Subject: Re: [nznog] Comcom/Samknows broadband testing from a different perspective From: "Peter Lambrechtsen"
Date: Thu, September 27, 2018 4:37 pm To: brian.cole(a)waikato.ac.nz Cc: "NZNOG" -------------------------------------------------------------------------- There is a Geekzone thread that I kicked off when I attended the Commerce Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as I didn't want to bust open the box and try and reverse engineer their OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
wrote: Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
* _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies
Save a tree. Please think before printing this email. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
Bringing this conversation back on list, Jason is accessing the M-Lab
servers via Spark.
I would expect the performance through Spark to be poorer as they don't
peer in NZ. Instead, we're exchanging traffic with them in Sydney.
We have reminded Spark that we're on the various peering exchanges and we
are of course happy to accept their routes from the route servers.
Thanks,
Dylan
On Fri, 28 Sep 2018 at 11:11, Dylan Hall
Do you know which node (AKL vs WLG) you're talking to or it's IP address?
If not, can you flick me your address off list and I'll dig through the flow records and try and figure it out.
The reason I ask is I'd like to see a traceroute to/from your address to see the path the traffic is taking.
We have 10 Gbps ports on APE/AKL-IX, but only 1 Gbps on WIX/CHIX. Since the testing started we've started seeing discards on our WIX port during the evening which I'm pretty sure is being driven by the testing traffic. We've ordered an upgrade to 10 Gbps which I expect to get live in the next couple of weeks. This could explain the download test struggling to get close to 1 Gbps, but I think it less likely to impact the upload test.
Thanks,
Dylan
On Fri, 28 Sep 2018 at 08:49, Jason Orchard
wrote: Hi
Since putting the device on the Enable Network, I’m actually not overall happy with the results I'm seeing.
There is an inconsistency with the Download/Upload Speed, Latency and Jitter.
When testing using another Testing service such as Speedtest.net and Fast.com, Iperf are consistently report my connection speed as 950Mb/s Downstream and 500Mb/s upstream.
Samknows is reporting this My peak connection Speed for download of 742Mbp/s and upload 429Mbps, but these results are not consistent when I compare other speedtest services.
According to the data provided from Samknows user analytics, they are testing the download speed on the hour between 6 pm and 11 am daily and one sample at 5 am. These times represent Enable network peak and off periods for traffic.
- The graph below are taken over a 7days period, sampling every 30 seconds at a bit per second. - Have another member of NZNOC got similar testing results to mine - What I can’t answer is how the data in the graphs below is represented by Samknows.
Note:
The Samknows device is the only (Connection) plugged into this GPON interface.
There is other user traffic been generated on this port other than samknows device.
[image: cid:image002.png(a)01D45702.A09DE340]
*Jason Orchard*
Senior Network Engineer | Enable Networks Limited
DDI +64 3 741 5283
M +64 27 666 8468
www.enable.net.nz
[image: cid:image004.jpg(a)01D3B097.6E668880]
*From:* nznog-bounces(a)list.waikato.ac.nz < nznog-bounces(a)list.waikato.ac.nz> *On Behalf Of *brianparsons(a)subpico.com *Sent:* Thursday, 27 September 2018 5:12 PM *To:* Peter Lambrechtsen
*Cc:* NZNOG ; brian.cole(a)waikato.ac.nz *Subject:* Re: [nznog] Comcom/Samknows broadband testing from a different perspective OpenWRT/LEDE binary, Just shell on.. opkg update, -i what you need..., netstat -antop | grep EST this will surprise you, dest will surprise you more then I put in the green wheely. On the WAN link you may see lots of src privates indicating typical dinky rtr/fw nat not coping similarly actual/true $paid for bandwidth at src (home) = rubbish + legit flows. rubbish flows (in/out) of breaks packet concurrency increasing delays and maxin out (netflix/gaming stream) PDVs on clients - recommend filter|block upstream of router will lead to a huge improvement in media quality and performance of your home router.
good luck - regards brian ---------------------------- Original Message ---------------------------- Subject: Re: [nznog] Comcom/Samknows broadband testing from a different perspective From: "Peter Lambrechtsen"
Date: Thu, September 27, 2018 4:37 pm To: brian.cole(a)waikato.ac.nz Cc: "NZNOG" -------------------------------------------------------------------------- There is a Geekzone thread that I kicked off when I attended the Commerce Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as I didn't want to bust open the box and try and reverse engineer their OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
wrote: Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz
* _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies
Save a tree. Please think before printing this email. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
Hi NZNOG
I asked samknows the similar question testing Patterns Below is there response.
(SamKnows)
1 Oct, 14:19 BST
Hi Jason,
Thank you for getting in touch regarding your Whitebox.
You are currently participating in the Commerce Commission study. The study's test schedule runs 7 tests per day, 4 in peak hours and 3 in off peak hours.
Peering in NZ is part of the conversation surrounding this project, and we knew to expect some sub-optimal choices from some ISPs. We and the Commerce Commission are working with the ISPs to resolve this, and I'm sure this data will help speed up the process.
Please let us know if you have other questions or if you need further assistance.
Thanks,
The SamKnows Team
Get Outlook for iOShttps://aka.ms/o0ukef
________________________________
From: Dylan Hall
There is a Geekzone thread that I kicked off when I attended the Commerce Commission presentation about Samknows and got to meet Sam.
https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=237852
I've done a bit of analysis on the traffic but haven't dug too deep yet as I didn't want to bust open the box and try and reverse engineer their OpenWRT build.
Happy to put anyone in touch with the guys I have dealt with directly from the Comcom and Samknows too.
On Thu, Sep 27, 2018 at 12:59 PM Brian Cole
mailto:brian.cole(a)waikato.ac.nz> wrote: Acknowledged with thanks,
Brian
On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward
mailto:nznog(a)daork.net> wrote: Hi Brian,
You should call their support if you think there’s something going on that’s impacting your connection.
They will detect if your connection is in use and doing more than (I think) 64kbit/s in the last 30s or something, and won’t run the tests.
They have some clever stuff to detect if your wifi is in use, without being connected to your network and without being your AP. Perhaps that’s playing up?
Pretty sure it’s publicly documented, check out the links in that original post and if not we can dig up some other stuff I’m sure.
On 27/09/2018, at 11:38 AM, Brian Cole
mailto:brian.cole(a)waikato.ac.nz> wrote: Hi all,
Longtime listener; first time caller.
I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home.
Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs.
Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times.
I can't help but think that the email shared by Dylan sheds some light on why that maybe.
This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down.
Pretty frustrating.
Brian
--
*Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nzhttp://www.waikato.ac.nz* http://www.waikato.ac.nz/ */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nzmailto:brian.cole(a)waikato.ac.nz
mailto:brian.cole(a)waikato.ac.nz> * _______________________________________________
NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
-- Please excuse any brevity, spelling mistakes, or errors in this email due to being sent from a mobile device.
NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog
The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies Save a tree. Please think before printing this email. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nzmailto:NZNOG(a)list.waikato.ac.nz https://list.waikato.ac.nz/mailman/listinfo/nznog The information contained in this message and/or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any system and destroy any copies Save a tree. Please think before printing this email.
participants (10)
-
Bill
-
Bill Walker
-
Brian Cole
-
brianparsons@subpico.com
-
Dylan Hall
-
Jason Orchard
-
Mike Taylor
-
Nathan Ward
-
Peter Lambrechtsen
-
sam webber