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Abuse desk responses
by Steve Phillips 07 Jul '03

07 Jul '03

Has anyone else here had problems with NZ ISP abuse complaint responses ? mainly in response to SPAM reports where they refuse to do anything until they get blacklisted but also covering network abuse (DOS type scenario's and the like) ? It appears that abuse complains are more and more regularly falling on deaf ears where the person/team handling the abuse desk seems more concerned with pointing out how it is not their problem than actually trying to educate their end users as to correct practices. This does not appear to be restricted to smaller ISP's either as the main offender (though not limited to) in this case appears to be paradise. -- Steve.

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Multicast and InternetNZ By-Election - I stand for promoting mult icast on the Public Network
by Michael Sutton 07 Jul '03

07 Jul '03

Remembering our postings on multicast over the several past weeks... I have been motivated to act.. Please excuse my partly OT posting with a multicast bias... Many of you are extremely busy this week with the Conference and it may pass attention of those who are also members of InternetNZ that a By-election is occurring for Secretary and Councillor. Voting closes on the 14th July. I am standing as a Candidate for Councillor on a platform to encourage IP4 multicast peering and service to users of the public Internet in New Zealand. There is significant effort within InternetNZ to encourage NGI and IP6, however, this can not provide immediate public access to multicast services. If elected I will make every effort to encourage implementation of multicast services via public networks. I encourage those of you who are InternetNZ members to review the candidates and cast your vote. Please e-mail off-line or call directly if you want to speak with me on this matter. I enclose links to my bio etc... Best Regards... Michael Sutton http://www.awacs.co.nz http://www.internetnz.co.nz/biographies/bio03-msutton.html http://www.internetnz.co.nz/members/by-elections/030619byelection.html

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Netsites Domain Name Changes page offline?
by Bruce Fitzsimons 06 Jul '03

06 Jul '03

Hi everyone, Can anyone shed any light on why the useful, but not-that-well-known page at: http://webpages.netlink.co.nz/~mark/netsites-changes.html is off line? Who is the NZOC? I guess lots of people doing the same thing would be bad, but this page has been around for yonks. Its very interesting to review from time to time, even if its just for a giggle about the weird domain names people choose (and later release back to the world, my my we're lucky). Thanks /Bruce

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Re: [nznog] Netsites Domain Name Changes page offline?
by Ewen McNeill 06 Jul '03

06 Jul '03

In message <05a801c3446e$cb07c040$0a21970a(a)norris>, "Bruce Fitzsimons" writes: >Can anyone shed any light on why the useful, but not-that-well-known page at: > >http://webpages.netlink.co.nz/~mark/netsites-changes.html > >is off line? Who is the NZOC? NZOC == New Zealand (DNS) Oversight Committee, which is the committee in InternetNZ which "oversees" the Domain Name Commissioner's office. I wasn't aware that they were (still) conducting a review (again), and Mark's "changes" list seems (at first glance) to be consistent with the existing zone transfer policies. I know that Mark updated those scripts recently ('cause I prompted him to do so, since some links were out of date including the ones for whois) -- maybe it just picked up a copy of a "in progress" version of the script generating the changes file? >I guess lots of people doing the same thing would be bad, but this page has >been around for yonks. As I understand it, that was the main reason (in an earlier interation of setting zone transfer restrictions) for allowing Mark's scripts to keep going -- it was one point where people could look for changes, rather than everyone doing their own zone transfers. Ewen

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Conference Attendance
by Simon Lyall 06 Jul '03

06 Jul '03

A quick question but are the sessions being recorded and available for later download? I've noticed a couple of sessions I'm interested in opposite each other and also had queries from people at ihug not attending (who said they like watching nanog recorded sessions). I got feedback from a couple of people (one attending, one not) after my requested on Thursday. Both said that the conference is "mainly being a chance to sit in a room with other engineers and sort out new fun stuff." The one who wasn't going said there wern't enough sessions they were interested in (or more directly related to their work) to convince their boss to let them have time off and/or pay for them. "So what would work consider worthwhile? More bleeding edge technology stuff, new product things, more seriously detailed technology discussions (eg a panel about QoS and the various algorithms used and why, might be something that'd attract the Telco types). " -- Simon Lyall. | Newsmaster | Work: simon.lyall(a)ihug.co.nz Senior Network/System Admin | Postmaster | Home: simon(a)darkmere.gen.nz Ihug Ltd, Auckland, NZ | Asst Doorman | Web: http://www.darkmere.gen.nz

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Re: Hackers Challenge started at 1500 NZ time
by Dominic O'Hare 06 Jul '03

06 Jul '03

The owner of the site is in Ft Lauderdale, Florida. ----- Original Message ----- From: <nznog-request(a)list.waikato.ac.nz> To: <nznog(a)list.waikato.ac.nz> Sent: Monday, July 07, 2003 7:13 AM Subject: Nznog Digest, Vol 7, Issue 13 > Send Nznog mailing list submissions to > nznog(a)list.waikato.ac.nz > > To subscribe or unsubscribe via the World Wide Web, visit > http://list.waikato.ac.nz/mailman/listinfo/nznog > or, via email, send a message with subject or body 'help' to > nznog-request(a)list.waikato.ac.nz > > You can reach the person managing the list at > nznog-owner(a)list.waikato.ac.nz > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Nznog digest..." > > > Today's Topics: > > 1. Re: Conference Attendance (Andy Gardner) > 2. Hackers Challenge started at 1500 NZ time (Peter Macaulay) > 3. RE: Abuse desk responses (Neil Gardner) > 4. Re: Abuse desk responses (Michael Hallager) > 5. Re: Abuse desk responses (Edward Yardley) > 6. Re: Hackers Challenge started at 1500 NZ time (Dan Clark) > 7. Re: Hackers Challenge started at 1500 NZ time (Keith Davidson) > 8. Re: Hackers Challenge started at 1500 NZ time (Peter Macaulay) > 9. Re: Hackers Challenge started at 1500 NZ time (Mark Thompson) > 10. Re: Abuse desk responses (Russell Fulton) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sun, 6 Jul 2003 00:28:38 -0500 > From: Andy Gardner <andy(a)navigator.co.nz> > Subject: Re: [nznog] Conference Attendance > To: <nznog(a)list.waikato.ac.nz> > Message-ID: <B273F2FC-AF72-11D7-93B2-000393ABF064(a)navigator.co.nz> > Content-Type: text/plain; charset=US-ASCII; format=flowed > > > On Friday, July 4, 2003, at 05:07 AM, Keith Davidson wrote: > > > I'll also be at Unforum for a couple of days, just to rub noses with > > the > > penguin huggers :-) Look forward to putting some names to faces, > > and to > > heckling Joe Abley at every opportunity ... > > > Gee, and here I was thinking you were doing a talk on how to destroy > nz.general through incessant punning. > > > > ------------------------------ > > Message: 2 > Date: Sun, 06 Jul 2003 17:59:02 +1200 > From: Peter Macaulay <exe.dir(a)internetnz.net.nz> > Subject: [nznog] Hackers Challenge started at 1500 NZ time > To: "members-discuss >> InternetNZ Members Discussion List" > <members-discuss(a)internetnz.net.nz>, nznog <nznog(a)list.waikato.ac.nz> > Message-ID: <3F07BAA6.2030505(a)internetnz.net.nz> > Content-Type: text/plain; charset=us-ascii; format=flowed > > > -- > Peter Macaulay > Executive Director > InternetNZ > Direct +64 4 495 2113 > > > ------------------------------ > > Message: 3 > Date: Fri, 4 Jul 2003 16:08:46 +1200 > From: "Neil Gardner" <neil(a)neilnz.com> > Subject: RE: [nznog] Abuse desk responses > To: <nznog(a)list.waikato.ac.nz> > Message-ID: <000001c341e1$f7806620$6b63a8c0(a)delta> > Content-Type: text/plain; charset="us-ascii" > > >-----Original Message----- > >From: Steve Phillips [mailto:steve(a)focb.co.nz] > >Has anyone else here had problems with NZ ISP abuse complaint responses > ? > >mainly in response to SPAM reports where they refuse to do anything > until > >they get blacklisted but also covering network abuse (DOS type > scenario's > >and the like) ? > > Yep, although in most cases it appears to be from a lack of organisation > in getting the complaints to the right person rather than a systemic > neglect of the issue. Recently I tried for 2 weeks through proper > channels to get an obviously infected ADSL customer disabled and > informed of their problem, to no avail, and culminating in the Helpdesk > telling me that the Abuse people only worked form midnight to 8am a > couple of days a week!!!! > > Obviously what he meant was that the person that dealt with it in the > NOC was next rostered on for a midnight to 8am shift, but it's NOT what > he said. > > Anyway, I posted the details on this list and someone from the > appropriate ISP saw it and had the issue resolved in 30 minutes. > > But there should be some sort of internally monitored helpdesk with > escalation for complaints like that - I know of a number of (admittedly > corporate and not cheap - HEAT and Magic spring to mind) that do this > sort of thing very well). > > Out of interest, are any ISP reps here prepared to admit how they track > issues, specifically something like complaints to abuse(a)isp.co.nz where > there could be a lot of incoming jobs? > > Cheers - Neil G > > > > ------------------------------ > > Message: 4 > Date: Sun, 6 Jul 2003 21:18:51 +1200 > From: Michael Hallager <michael(a)networkstuff.co.nz> > Subject: Re: [nznog] Abuse desk responses > To: "Neil Gardner" <neil(a)neilnz.com> > Cc: nznog(a)list.waikato.ac.nz > Message-ID: <200307062118.51406.michael(a)networkstuff.co.nz> > Content-Type: text/plain; charset="iso-8859-1" > > Hello, > > At Vivid Computers / Vivid Net, all abuse(a)vivid.net.nz email comes to myself > - as the Systems Administrator - for prompt action. > > Michael Hallager > Networkstuff Limited > http://www.networkstuff.co.nz > > > >-----Original Message----- > > > > From: Steve Phillips [mailto:steve(a)focb.co.nz] > > > > >Has anyone else here had problems with NZ ISP abuse complaint responses > > > > ? > > > > >mainly in response to SPAM reports where they refuse to do anything > > > > until > > > > >they get blacklisted but also covering network abuse (DOS type > > > > scenario's > > > > >and the like) ? > > > > Yep, although in most cases it appears to be from a lack of organisation > > in getting the complaints to the right person rather than a systemic > > neglect of the issue. Recently I tried for 2 weeks through proper > > channels to get an obviously infected ADSL customer disabled and > > informed of their problem, to no avail, and culminating in the Helpdesk > > telling me that the Abuse people only worked form midnight to 8am a > > couple of days a week!!!! > > > > Obviously what he meant was that the person that dealt with it in the > > NOC was next rostered on for a midnight to 8am shift, but it's NOT what > > he said. > > > > Anyway, I posted the details on this list and someone from the > > appropriate ISP saw it and had the issue resolved in 30 minutes. > > > > But there should be some sort of internally monitored helpdesk with > > escalation for complaints like that - I know of a number of (admittedly > > corporate and not cheap - HEAT and Magic spring to mind) that do this > > sort of thing very well). > > > > Out of interest, are any ISP reps here prepared to admit how they track > > issues, specifically something like complaints to abuse(a)isp.co.nz where > > there could be a lot of incoming jobs? > > > > Cheers - Neil G > > > > > > _______________________________________________ > > Nznog mailing list > > Nznog(a)list.waikato.ac.nz > > http://list.waikato.ac.nz/mailman/listinfo/nznog > > -- > Michael Hallager > Managing Director > Networkstuff Limited > > http://www.networkstuff.co.nz > michael @ networkstuff.co.nz > > > ------------------------------ > > Message: 5 > Date: Sun, 6 Jul 2003 21:58:57 +1200 > From: "Edward Yardley" <edward(a)edan.co.nz> > Subject: Re: [nznog] Abuse desk responses > To: <nznog(a)list.waikato.ac.nz> > Message-ID: <011501c343a5$37e58780$3d00000a(a)sebastian> > Content-Type: text/plain; charset="iso-8859-1" > > I've found the same thing with Paradise/Telstra Clear's responses. > > Edward. > ----- Original Message ----- > From: <nznog(a)neilnz.com> > To: <nznog(a)list.waikato.ac.nz> > Sent: Friday, July 04, 2003 4:15 PM > Subject: RE: [nznog] Abuse desk responses > > > > >-----Original Message----- > > >From: Steve Phillips [mailto:steve(a)focb.co.nz] > > >Has anyone else here had problems with NZ ISP abuse complaint responses > > ? > > >mainly in response to SPAM reports where they refuse to do anything > > until > > >they get blacklisted but also covering network abuse (DOS type > > scenario's > > >and the like) ? > > > > Yep, although in most cases it appears to be from a lack of organisation > > in getting the complaints to the right person rather than a systemic > > neglect of the issue. Recently I tried for 2 weeks through proper > > channels to get an obviously infected ADSL customer disabled and > > informed of their problem, to no avail, and culminating in the Helpdesk > > telling me that the Abuse people only worked form midnight to 8am a > > couple of days a week!!!! > > > > Obviously what he meant was that the person that dealt with it in the > > NOC was next rostered on for a midnight to 8am shift, but it's NOT what > > he said. > > > > Anyway, I posted the details on this list and someone from the > > appropriate ISP saw it and had the issue resolved in 30 minutes. > > > > But there should be some sort of internally monitored helpdesk with > > escalation for complaints like that - I know of a number of (admittedly > > corporate and not cheap - HEAT and Magic spring to mind) that do this > > sort of thing very well). > > > > Out of interest, are any ISP reps here prepared to admit how they track > > issues, specifically something like complaints to abuse(a)isp.co.nz where > > there could be a lot of incoming jobs? > > > > Cheers - Neil G > > > > > > _______________________________________________ > > Nznog mailing list > > Nznog(a)list.waikato.ac.nz > > http://list.waikato.ac.nz/mailman/listinfo/nznog > > > > > ------------------------------ > > Message: 6 > Date: Sun, 6 Jul 2003 22:17:22 +1200 > From: "Dan Clark" <dan(a)scarfies.net> > Subject: Re: [nznog] Hackers Challenge started at 1500 NZ time > To: "Peter Macaulay" <exe.dir(a)internetnz.net.nz>, "members-discuss >> > InternetNZ Members Discussion List" > <members-discuss(a)internetnz.net.nz>, "nznog" > <nznog(a)list.waikato.ac.nz> > Message-ID: <00be01c343a7$d49611b0$150210ac(a)morpheus> > Content-Type: text/plain; charset="iso-8859-1" > > Hi all, > Any examples of defaced sites??? > > Regards > Dan > > > ----- Original Message ----- > From: "Peter Macaulay" <exe.dir(a)internetnz.net.nz> > To: "members-discuss >> InternetNZ Members Discussion List" > <members-discuss(a)internetnz.net.nz>; "nznog" <nznog(a)list.waikato.ac.nz> > Sent: Sunday, July 06, 2003 5:59 PM > Subject: [nznog] Hackers Challenge started at 1500 NZ time > > > > > > -- > > Peter Macaulay > > Executive Director > > InternetNZ > > Direct +64 4 495 2113 > > > > _______________________________________________ > > Nznog mailing list > > Nznog(a)list.waikato.ac.nz > > http://list.waikato.ac.nz/mailman/listinfo/nznog > > > > > ------------------------------ > > Message: 7 > Date: Sun, 6 Jul 2003 22:39:28 +1200 > From: "Keith Davidson" <keith(a)wise.net.nz> > Subject: Re: [nznog] Hackers Challenge started at 1500 NZ time > To: "nznog" <nznog(a)list.waikato.ac.nz> > Message-ID: <00d901c343aa$e0970200$4db724ca(a)wise.net.nz> > Content-Type: text/plain; charset="iso-8859-1" > > > Hi all, > > Any examples of defaced sites??? > > www.scarfies.net :-) > > I still can't get through to www.defacers-challenge.com, which was supposed > to be listing the hacked sites... > > Keith Davidson > > > > ------------------------------ > > Message: 8 > Date: Sun, 06 Jul 2003 23:00:10 +1200 > From: Peter Macaulay <exe.dir(a)internetnz.net.nz> > Subject: Re: [nznog] Hackers Challenge started at 1500 NZ time > Cc: nznog <nznog(a)list.waikato.ac.nz> > Message-ID: <3F08013A.8070405(a)internetnz.net.nz> > Content-Type: text/plain; charset="us-ascii" > > Haven't seen any yet and zone-h showed only a slight increase before the > DNOS attack clogged their 100mb totally. The originator runs a > 'brazilian' site based out of the US, and his/her email is from > somewhere in France. The Estonian link is for the time of the challenge > and the time is according to zone-h which is estonian (Tallin) > ;-) Just showing I have done my homework before putting on the makeup > and getting demolished by Hoskin and Hawkesbury. > > Keith Davidson wrote: > > >>Hi all, > >> Any examples of defaced sites??? > >> > >> > > > >www.scarfies.net :-) > > > >I still can't get through to www.defacers-challenge.com, which was supposed > >to be listing the hacked sites... > > > >Keith Davidson > > > > > >_______________________________________________ > >Nznog mailing list > >Nznog(a)list.waikato.ac.nz > >http://list.waikato.ac.nz/mailman/listinfo/nznog > > > > > > -- > Peter Macaulay > Executive Director > InternetNZ > Direct +64 4 495 2113 > >

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Hackers Challenge started at 1500 NZ time
by Peter Macaulay 06 Jul '03

06 Jul '03

-- Peter Macaulay Executive Director InternetNZ Direct +64 4 495 2113

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Conference Attendance
by Tony McGregor 05 Jul '03

05 Jul '03

There will be a bunch of people there from the WAND group. The speaker discounts made it possible for us. Can someone confirm that there will be connectivity (inc wireless) at the conference? Tony ---------------------------------------------------------------------------- Tony McGregor Mail: T.McGregor(a)cs.waikato.ac.nz Department of Computer Science Phone: +64 7 838 4651 Waikato University Fax: +64 7 858 5095(w) +64 7 825 5047(h) Private Bag 3105 Home: +64 7 825 5040 mobile: (021)313004 Hamilton, New Zealand www: http://www.cs.waikato.ac.nz/~tonym ----------------------------------------------------------------------------

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Net4U Thread
by Donald Neal 03 Jul '03

03 Jul '03

The current (or immediately past?) thread dealing with Net4U contains some postings which are clearly within this list's acceptable use policy, and some which are not. In brief, postings which discuss operational or technical issues - and an ISP using spam to advertise does look to me like one of those - are in. Postings containing "character assassination or lack of respect for other participants" are out. Whether they cause deformation or not. For myself, I'd like to see no further additions to the thread unless they come from people who have something new and relevant to say. - Donald Neal ex cathedra, or something Donald Neal | Doctor: Did you see what I didn't see? Technical Specialist | Romana: No. Operations Engineering| Doctor: Nor did I. Alcatel NZ Ltd | - Douglas Adams, Shada ------------------------------------------------------------------------------ "This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you." ------------------------------------------------------------------------------

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WTB: APE bandwidth
by Michael Hallager 03 Jul '03

03 Jul '03

Hello all, Could ISP's that have connections to the APE please contact me with their prices for bandwidth to equipment located at APE. Kind regards, Michael Hallager Managing Director Networkstuff Limited http://www.networkstuff.co.nz michael @ networkstuff.co.nz

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